Client Contact Centre Service Administrator

A vacancy exists for an Inbound Client Contact Centre and Correspondence Administrator in our Client Contact Department. The contact centre is responsible for the inbound telephonic servicing of individual policyholders and brokers, aiming to provide a first call resolution experience while maintaining a high standard of customer service.Key...

A vacancy exists for an Inbound Client Contact Centre and Correspondence Administrator in our Client Contact Department based in Claremont (Cape Town).  Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations. The contact centre is responsible for the inbound telephonic servicing of the...

A vacancy exists for TWO Inbound Client Contact Centre and Correspondence Administrator in our Client Contact Department based in Claremont (Cape Town).Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations. The contact centre is responsible for the inbound telephonic servicing of the...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim related queries and correspondence received. **Job description & duties**: - To be logged onto the...

Our client, one of Southern Africa’s leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa. The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

Our client, one of Southern Africa’s leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa. The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE   :           PermanentSECTOR                         :           Admin / Call CentreBASIC SALARY           ...

About the RoleWe are seeking an experienced Client Contact Centre Service Administrator with a proven track record in client service and call centre experience to join our team at Status Staffing.Key ResponsibilitiesRespond to and resolve general and claim-related correspondence queries in a timely manner.Provide exceptional customer service and support via...

A managed care company based in Cape Town is recruiting for a professional, motivated and well-spoken Contact Centre Agent to fill this vacancy. **Job Purpose**: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service to increase the profitability of the business while remaining committed to...

Job Title: Contact Centre AgentLocation: Cape TownJob Type: Full-timeReports to: Contact Centre Manager & appropriate DirectorThis is an exciting opportunity to join our team at The Legends Agency as a Contact Centre Agent. We are looking for a highly motivated and customer-focused individual to join our team and contribute to the success of our contact...

Job Title: Contact Centre Agent Location: CapeTown Job Type: Full-time Reports to: Contact Centre Manager & appropriate Director These are new roles for a client that is establishing a Cape Town contact centre operation. They will be looking for a manager in the fulness of time and they are hoping that one of the initial Two agents will have the right...

Our client in the financial services industry is seeking a Client Services Administrator to join their team. You will be responsible for dealing with queries and complaints i.e. dealing with incoming calls, returning calls, following up on requests, translating written correspondence into English etc. Must have: Grade 12 Credit and criminal clear Min 2...

Cape Town, Western Cape - Administrative **Client Contact Center Administrator (JB4316)** **Claremont, Cape Town, Western Cape** **R11 000 - R16 000 CTC per month based on experience** **Permanent** *** A leading provider of insurance solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives to exceed expectations...

Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope & Purpose**: -...

Job Title: Client Contact Centre Service AdministratorWe are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to and...

**Duties and responsibilities included** Answer incoming calls and make outbound calls. Returning calls when needed. Following up on requests. Liaising with relevant stakeholders to address queries/complaints. Update information on the system. **Requirements**: Grade 12 2 years Contact Centre experience. Credit and Criminal Clear. **Must be able to...

**Job Title:** Client Contact Centre Service Administrator**Job Type:** Full-time**About the Role:We are seeking a skilled Client Contact Centre Service Administrator to join our team at Status Staffing. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. **QUALIFICATION & EXPERIENCE**: - Matric - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy essential (MS Word, Excel, Outlook, Listener) **Responsibilities and Duties**: **1....

**Overall Purpose of the Job**: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Matric / Grade 12 - Tertiary qualification an advantage - Relevant...

Purpose of the Job The purpose of the Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive, comprehensive administrative...