Front Desk
2 weeks ago
Full job description
Organisational Positioning:
· Department: Front Office
· Reporting to: Front Office Manager
· Location: Pretoria
Key Performance Objectives
Enhance the guest stay by welcoming them and facilitating any special requirements
Ensure that all guest information relating to the guest experience and their service expectation are clearly communicated to all relevant parties within the Hotel
Ensure that their cash is accurately managed and fully accounted for at all times
Ensure that all administrative duties related to the position are preformed accurately and in a timely manner
Ensuring that guest profiles are correctly updated
Promote the interval service providers (e.g. restaurant and spa) as a priority over external service providers
Ensuring that every revenue-generating opportunity is fully exploited in a discreet manner through suggestive selling
The ideal candidate for the Guest Liaison Officer Position should:
Have Grade 12 qualification
Hospitality Diploma or Must have at least 2 years’ experience in a 5* Hotel or 1 years’ experience in a Front Office environment
Be computer literate with working knowledge of Microsoft Office and Outlook
Have knowledge of a Property Management System at Operator Level; exposure to Opera advantageous
Be highly presentable
Possess excellent command of the English language with solid verbal and written communication skills
Be fluency in one other local language
Ability to multi-task
Be able to work shifts, week-ends and public holidays
Job Type: Full-time
-
Front Desk Coordinator
7 days ago
Pretoria, Gauteng, South Africa Stonebridge HR Solutions Full timeWe are seeking a highly skilled Front Desk Coordinator to join our team at Stonebridge HR Solutions. The ideal candidate will have a strong background in administration and customer service, with excellent communication skills and the ability to work in a fast-paced environment.The successful candidate will be responsible for providing exceptional customer...
-
Front Desk Coordinator
4 weeks ago
Pretoria, Gauteng, South Africa FRIMO RECRUITMENT AGENCY Full timeJob Title: Receptionist-InternWe are seeking a highly organized and detail-oriented individual to join our team as a Receptionist-Intern. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily administrative tasks, and maintaining a professional and welcoming environment.Key...
-
Front Desk Liaison
2 weeks ago
Pretoria, Gauteng, South Africa All Stars placement Full timeJob Title: Front Desk LiaisonAt All Stars placement, we are seeking a highly skilled and customer-focused Front Desk Liaison to join our team.Key Responsibilities:Enhance the guest experience by providing exceptional welcome and serviceEnsure accurate and timely management of guest information and cashPerform administrative duties with precision and...
-
Receptionist / Front Desk Agent
5 months ago
Pretoria, South Africa St Ives Hotel Full timeManaging the reception duties will be second nature to you! You will have brilliant communication and people skills. Instinctively you will want to make every guest feel special, treat them as individuals and be able to gauge just how local they want to be. Most importantly, we just want you to be you, more details send your CV via whatsapp...
-
Front Desk Coordinator
3 weeks ago
Pretoria, Gauteng, South Africa Affinity Services Full timeJob SummaryWe are seeking a highly organized and professional Front Desk Receptionist to manage our front desk and ensure smooth operations. If you have a passion for customer service and administrative skills, we want to hear from you.Key ResponsibilitiesWelcome visitors and clients with a friendly and professional attitudeManage a busy switchboard,...
-
Front Desk and Housekeeping Manager
1 month ago
Pretoria, South Africa HotelJobs.co.za Full time**Duties**: - Oversee all aspects of the hotel’s reception, including inquiries, reservations, spa bookings, check-in/check-out, guest payments, porter services, and special guest requests. - Oversee all aspects of housekeeping to ensure that rooms and other communal areas are clean and of the highest standard. - Manage, train and co-ordinate a reception...
-
Front Desk Associate
4 weeks ago
Pretoria, Gauteng, South Africa HR Genie Full timePurpose of the JobThe ideal candidate will be responsible for delivering exceptional customer service and ensuring the reception area is efficiently controlled.Key ResponsibilitiesProvide a positive first impression for members by greeting and assisting them in a friendly and efficient manner.Answer telephones and respond to queries in a timely and...
-
Front Desk Receptionist
5 months ago
Pretoria, South Africa Pillango Placements Full time**Gauteng**, PTA - East** **R 8000 - R 10000 Monthly Cost To Company** We have a vacancy for a **Front Desk Receptionist** at a Hotel in Pretoria East. The position is full time and shift based, and previous experience in Semper will be advantageous. **Required Skillset**: - Friendly attitude - Wellspoken and presentable - Guest satisfaction...
-
Front Desk Assistant
2 weeks ago
Pretoria, Gauteng, South Africa People Dimension Full timeJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Reception and Administration Assistant. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key Responsibilities:• Provide administrative support...
-
Front Desk Receptionist
3 weeks ago
Pretoria, South Africa Affinity Services Full timeWere seeking a professional and organized Receptionist to manage our front desk and ensure smooth operations. If you have a passion for customer service and administrative skills we want you! Tasks Key Responsibilities: Welcome visitors and clients with a friendly professional attitude Manage a busy switchboard answering and directing phone calls efficiently...
-
Front Desk Coordinator
1 month ago
Pretoria, Gauteng, South Africa Affinity Services Full timeJob SummaryWe are seeking a highly organized and customer-focused Receptionist to manage our front desk and ensure seamless operations. If you have a passion for delivering exceptional customer service and administrative support, we want to hear from you!Key ResponsibilitiesWelcome visitors and clients with a professional and friendly attitudeManage a busy...
-
Front Desk Coordinator
1 month ago
Pretoria, Gauteng, South Africa Affinity Services Full timeJob SummaryWe are seeking a highly organized and customer-focused Receptionist to manage our front desk and ensure seamless operations. If you have a passion for delivering exceptional customer service and possess strong administrative skills, we encourage you to apply.Key ResponsibilitiesWelcome visitors and clients with a professional and friendly...
-
Front Desk Salesperson
5 months ago
Pretoria West, South Africa SP International (Pty) Ltd Full time**Job Title** Front Desk Salesperson **Salary Range** R 2000 Weekly + Commission **Brief description of the vacancy**: answer phones, place orders with suppliers, and assist clients with queries and sales. The ideal preference. **Experience required**: - Counter Sales and Telephonic Sales - Internal Sales Experience (Targets need to be reached for...
-
Front Desk Salesperson
5 months ago
Pretoria West, South Africa SP International (Pty) Ltd Full timeFront Desk Salesperson **Salary Range** R 2000 Weekly + Commission **Brief description of the vacancy**: answer phones, place orders with suppliers, and assist clients with queries and sales. The ideal preference. **Experience required**: - Counter Sales and Telephonic Sales - Internal Sales Experience (Targets need to be reached for Commission...
-
Front Desk Receptionist
1 month ago
Pretoria, South Africa Affinity Services Full timeWere seeking a professional and organized Receptionist to manage our front desk and ensure smooth operations. If you have a passion for customer service and administrative skills we want you!TasksKey Responsibilities:Welcome visitors and clients with a friendly professional attitudeManage a busy switchboard answering and directing phone calls...
-
Front Office Manager
5 months ago
Pretoria, South Africa Omega HR Solutions Full timeThe Front Office Manager is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional service. The Front Office Manager is responsible for managing the front desk staff, ensuring that they are properly trained and motivated to provide excellent customer service. The Front Office Manager is also responsible...
-
Front Office Manager
4 months ago
Pretoria, South Africa Omega HR Solutions Full time**Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?** Do you have experience in overseeing the daily operations of a** 5 Star Hotel's front desk a**nd ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated...
-
Herbal Front Desk and Sales Administrator
6 months ago
Pretoria, South Africa Yusram Herbal Products LTD Full time**Key Responsibilities**: - Greet and assist customers as they enter the store, providing information about products and services. - Answer phone calls and respond to customer inquiries in a professional and friendly manner. - Manage sales transactions, including processing payments, issuing receipts, and recording sales invoices. - Maintain accurate...
-
Front Desk Coordinator
3 weeks ago
Pretoria, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking a highly skilled and professional Receptionist to join our team at Isilumko Staffing. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.Key Responsibilities:Greeting and Welcoming Visitors: You will be the first point of contact for...
-
Front Office Manager
4 months ago
Pretoria, South Africa Omega HR Solutions Full timeWhy are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad? Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...