Branch Manager

2 weeks ago


East London, South Africa Switch Recruit (Pty) Ltd Full time
An exciting opportunity is available for an experienced Branch Manager to lead and manage a logistics and supply chain branch in East London.

This role involves ensuring efficient branch operations, meeting financial targets, and maintaining high standards of client service.

The ideal candidate is a strategic thinker with strong leadership skills, a focus on continuous improvement, and a proven track record in managing branch operations within the logistics industry.

Key Responsibilities:
  • Leadership & Staff Development: Lead and motivate a diverse team, optimizing performance through training, coaching, and development.
  • Operational Management: Oversee branch operations to ensure efficiency and adherence to quality standards, including ISO requirements and customs processes.
  • Financial Management: Manage branch P&L, budgeting, and cost controls to ensure year-on-year bottom-line growth.
  • Customer Satisfaction: Maximize client satisfaction by maintaining high service standards and implementing client-centric processes.
  • Business Development: Support the sales team, approve proposals, and foster relationships to attract and retain business.
Requirements:
  • Matric or equivalent qualification.
  • A degree or diploma in supply chain, freight forwarding, or operations management is preferred.
  • Minimum of 10 years’ experience in logistics and supply chain in a management role, with strong knowledge of customs clearing.
  • Proven experience in leading teams and managing change initiatives.
  • Excellent communication, problem-solving, and client relationship skills.
  • Proficiency in MS Office, particularly Excel, Outlook, and Word.

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