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Change Manager

2 months ago

Centurion, South Africa Decision Inc Full time

We are looking for an experienced Change Manager to join our Project Management team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who are we?

Decision Inc. is a management and technology consulting organization. The Companys foundation is built in technology; however, what makes us unique is our understanding of how to unleash the potential locked in our clients business and their people. We help companies to run better, grow faster and change what they do.


We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: SAP, QlikView, Microsoft, SharePoint and Adaptive Insights.

What Will You Do?

Responsibilities include, but are not limited to:

  • The Change Manager will play a key role in ensuring the relevant project meets objectives on time and on budget, by increasing key stakeholder adoption and usage of the relevant solution. He / she will also support the Decision Inc. project team in integrating change management activities into the overarching project plan.
  • The Change Manager will focus on the people side of change, including but not limited to changes to business processes, systems and technology, job roles and organisation structures.
  • The primary responsibility will be creating and implementing change management strategies and plans that maximize key stakeholder adoption and usage of the solution and minimize resistance.
  • The Change Manager will work to drive faster adoption, higher realization of and proficiency with the changes that impact key stakeholders. These improvements will increase benefit realization, create value, ROI and the achievement of results and outcomes.
  • Fully accountable for the success of Change Management on the relevant project and is the driver that holds the Change Management Stream together.

Change Manager Responsibilities

  • Analysis
    • Conduct impact analysis and assess change readiness, interviews with key stakeholders, review of existing business processes vs. to be and kick off the Change Ambassador network
  • Design
    • Apply structured change management methodology and tools in order to create a Change Management Strategy which will support adoption and adaptation to the changes required by the relevant technology implementation
    • Design a detailed internal Communication Plan and external Communication Campaign aligned to the overarching project plan
  • Implementation
    • Execute the designed Change Management Strategy and associated change interventions
    • Execute the designed internal and external Communication Plans
    • Support the relevant stakeholders with the assistance from the Change Ambassador network through the project development, testing, and training phases
    • Provide input, document requirements, and support the design and delivering of the user training
  • Measurement and Reporting
    • Design and deliver structured measurement of the success of the Change Management stream
    • o Contribute to the financial planning process within area, where required.
      o Identify opportunities to enhance cost effectiveness and increase operational efficiency.
      o Manage financial and other company resources under your control with due respect.
      o Provide input into the risk identification processes and communicate recommendations in Weekly report to PMO Manager on the progress of Change Management stream on the relevant project
    • Weekly and / or monthly reporting to the client on the progress of the Change Management stream
  • Finance
  • Contribute to the financial planning process within area, where required.
  • Identify opportunities to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in