Boutique Retail

17 hours ago


Cape Town, South Africa InVision Human Services Full time
Job title : Boutique Retail - FOH / Sales (Cape Town)Job Location : Western Cape, Cape TownDeadline : December 13, 2024Quick Recommended Links
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Summary:

  • This position is responsible for representing the store and providing exceptional and unique service to its clientele.

Responsibilities:

  • Act as the visible face of the brand / store.
  • Create a positive first impression for the client through an energetic attitude and greeting.
  • Represent the store and the unique offering to clients.
  • Guide clients at every stage of the buying journey.
  • Provide support to clients on styles, product characteristics and trends.
  • Contribute to sales
  • Enhance customer satisfaction.
  • Thank all clients for their visit and invite them back to visit the store.
  • Facilitate and support clients on all sales channels such as retail and e-commerce.
  • Maintain a clean and organized store environment at all times.
  • Support store management.
  • Participate in other staff and store related functions.

Minimum Requirements:

  • Matric (Grade 12)
  • Computer Literate (Emails, Excel etc)
  • At least 3 years of experience within a boutique brand store
  • Further education in Marketing and Sales is advantageous
  • A passion for the boutique retail industry
  • Ability to speak multiple languages is advantageous

Competencies:

  • Superb customer service skills
  • Excellent communication and negotiation skills 
  • Excellent presentation and personal hygiene
  • Strong organization skills
  • Collaborative and team-oriented
  • Proactive
  • Enthusiastic and positive nature

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