Luxury Boutique Sales and Service Professional

1 month ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Crew Life at Sea Assistant Boutique Manager

As a key member of our onboard boutique team, you will play a pivotal role in delivering exceptional shopping experiences to our guests while achieving sales targets and maintaining high customer satisfaction.

Main Responsibilities:

  • Assist the Boutique Manager in overseeing the day-to-day operation of the onboard boutique, including inventory management, sales, and visual merchandising.
  • Provide outstanding customer service by greeting and assisting guests, answering their questions, and resolving any issues or concerns.
  • Collaborate with the Boutique Manager to develop and implement sales strategies to meet revenue goals.
  • Train and supervise boutique staff to ensure they deliver top-notch customer service and meet sales objectives.
  • Analyze sales data to identify trends and make recommendations for improving sales performance.
  • Maintain a clean and organized boutique, ensuring all products are properly displayed and stocked.
  • Process cash and credit card transactions accurately and efficiently.
  • Assist in conducting inventory counts and reconciling any discrepancies.
  • Promote boutique products and services through collaboration with other departments.

Requirements:

  • Previous experience in a retail or boutique management role is highly desirable.
  • Excellent customer service skills and the ability to provide an exceptional shopping experience.
  • Strong communication and interpersonal skills.
  • A proven track record of meeting and exceeding sales targets.
  • Knowledge of inventory management and visual merchandising techniques.
  • The ability to work in a fast-paced, dynamic environment.
  • Proficiency in Microsoft Office and point-of-sale systems.
  • Attention to detail and strong organizational skills.
  • Flexibility to work evenings, weekends, and holidays as needed.

About the Role:

This is a unique opportunity to join Crew Life at Sea as an Assistant Boutique Manager. We offer a competitive salary, estimated at $$60,000 - $80,000 per year, depending on location and experience. If you have a passion for delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting role.



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