Hotel Boutique Manager
5 months ago
**HOTEL BOUTIQUE MANAGER**
The purpose of the position is to enhance customer satisfaction, meet sales and profitability goals and manager staff effectively.
**Minimum Experience and Qualification Required**:
- Grade 12
- Experience in a 5-star hotel or similar environment advantageous
- 3 years retail sales experience
- Knowledge of Overberg area and surrounds
- Must be motivated, enthusiastic, and energetic
- Must be a team player, with a positive attitude
- Must be willing to work shifts
- Must be able to work under pressure
**Key Performance Objectives**:
- Manage Boutique and travel desk
- To liaise with guests
- Monthly stock control
- Selling and communicating with guests
- Meeting monthly budgets
- Meet sales budgets by motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- To assist in Front Office operations if and when needed
- Ensure the store remains clean and presentable at all times
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