Knowledge Management Coordinator

1 week ago

Cape Town, South Africa AECOM Full time
Job Description

We are looking for a creative and strategic knowledge management coordinator to join our team. As a knowledge management coordinator, you will be responsible for managing and updating the company's knowledge base, as well as supporting the bid team on proposals and reporting. You will work closely with subject matter experts, writers, designers, and project managers to ensure that the company's knowledge assets are accurate, relevant, and accessible, and that the bid documents are compliant, consistent, and compelling.

Your main duties will include:

Knowledge Management

  • Collecting, maintaining and enhancing the company's knowledge management system, including categorizing, tagging, and uploading content
  • Developing and implementing processes and guidance for knowledge creation, capture, sharing, and reuse
  • Conducting regular audits and reviews of the knowledge base to identify gaps, errors, and obsolete information to ensure all information is up-to-date, accurate and accessible
  • - Providing training and guidance to staff on how to use and contribute to the knowledge base
  • Editing and proofreading library (to be uploaded) documents for clarity, accuracy, and consistency
  • Facilitate collaboration between colleagues to promote knowledge sharing

Supporting the Bid Studio Team:

  • Salesforce Reporting and dashboards and opportunity data updates and accuracy.
  • General bid support where needed (administration, desktop publishing, use of AECOM AI tools)

Skills:

  • Strong project management and organisational skills
  • Excellent communication and interpersonal skills
  • Proficiency in Knowledge Management tools and platforms (e.g., SharePoint)
  • Ability to work collaboratively with cross-functional teams
  • Analytical and problem-solving skills
  • Ability to work under pressure, prioritize tasks, and meet deadlines

Qualifications

  • Qualification in Information Management, Library Science, Business Administration, or a related field
  • Minimum of 3-5 years of experience in knowledge/content management, information management, bid management / coordination or a related field
  • Experience with knowledge/content management systems and CRMs (Salesforce / Sharepoint)
  • Experience in implementing Knowledge Management systems and tools


Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

 

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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