National Key Account Manager

3 weeks ago

Cape Town, South Africa Recruitment Matters Full time

Our client is seeking a National KAM to join their team. The successful candidate will establish and maintain long-term professional relationships with key account partners and maximise sales opportunities within.

Responsibilities:

  • To develop and implement strategic customer initiatives with high volume clients to achieve customer Sales & Profit targets (responsibility over trade spend).

  • To ensure promotional compliance to maximise return on investment and ensure promotional grid is negotiated in advance and in relation to budget parameters.

  • To build strong retailer relationships to ensure the best implementation of promotional and customer business plans.

  • To guarantee timely planning and forecasting (including new product development process).

  • To manage trade, spend and claims (returns ensuring in line with agreed parameters, tie back to promotional grid and/or swell allowance) effectively and in a timely manner in cooperation with Trade Marketing and Finance.

  • To coordinate and respond to all external and internal key account related queries.

  • To play an integral role in new business pitches and hold responsibility for the effective on- boarding of new clients.

  • To ensure communication and relationships are maintained with third parties (i.e., merchandising) to ensure support of agreed promotional activities.

  • To identify and manage optimal route to market strategy.

  • To Identify new opportunities and monitoring market developments to identify and assess potential new customers and opportunities.

  • To act as the key interface between the customer and all relevant divisions.

  • Responsible for customer reviews at all levels.

Skills:

  • Strong account management ability, negotiation and relationship building skills.

  • Demonstrated delivery in a challenging and fast paced trading environment.

  • Self-motivated with the ability to work with very little supervision.

  • A willingness to learn, open to new ways of work and new systems.

  • Able to deliver under pressure and meet deadlines within specified timeframes.

  • Effective time management and organisational skills to bring tasks and projects to a close.

  • Methodical in approach with strong attention to detail for minimal error.

  • Able to foresee potential challenges and provide solutions.

  • Driven and energetic in personality to thrive and achieve in role.

  • Able and flexible to travel nationally as required.

Qualifications:

  • Bachelor’s degree in commerce or related (post graduate qualification advantageous).

  • Minimum of 3 years' experience in FMCG, Customer Management Experience sector.

  • Experience in a similar role managing key national accounts at a corporate level.

  • Proficient in MS Excel - intermediate to advance level.

  • Sound commercial knowledge and channel, pricing & strategy development.

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