Support Administrator ICT

1 week ago


Centurion, South Africa The South African Weather Service Full time
Job title : Support Administrator ICTJob Location : Gauteng, CenturionDeadline : December 07, 2024Quick Recommended Links
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Key Performance Areas: 

  • Provide assistance to staff on technical computing issues. 
  • Maintain user account details. 
  • Make regular updates of virus protection, software and operating systems. 
  • Troubleshoot any reported problems. 
  • Keeping the network up and running. 
  • Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers. 
  • Create and maintain email accounts for staff on O365. 
  • Implement new projects as stated in the strategic plan of the institution. 
  • Install LTE on user laptops 
  • Provide support, via phone, to internal end users on variety of computer issues as related to both computer software and computer and related hardware. 
  • Install and maintain networks / LAN’s 
  • Install desktop computers and servers. 
  • Linking workstations to the servers of different Network Operating Systems 
  • Report faulty communication lines to Service Provider for repairs 
  • Install, configure and troubleshoot Internet connections 
  • Make hardware and software upgrade recommendations. 

Required Minimum Qualification: 

  • National Diploma in Computer Science or Information Technology, Information system or equivalent qualification. 
  • B- Tech or Honours will be an advantage. 
  • Knowledge of UNIX or Linux 
  • Code EB or Code 08 (without endorsements) 
  • No International Travel Restrictions

Required Minimum Work Experience: 

  • 2 years’ experience in an IT environment, performing network Administration 

Technical and Behavioural Competencies Required 

  • Consulting
  • Relationship building 
  • Mentoring
  • Leadership
  • Assurance
  • Compliance
  • Diligence
  • Efficiency
  • Effectiveness
  • Honesty
  • Integrity
  • Mutual Respect 
  • Open Communication 
  • Positive Work Ethic 
  • Professionalism
  • Fault-finding
  • Problem-solving
  • Documentation
  • Reporting
  • Quality Control of Meteorological Data 

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