Site Operations Coordinator

1 week ago

Centurion, Gauteng, South Africa ICT Engage Full time

Job Summary:

This role oversees the day-to-day management of facility operations, vehicle maintenance, technician scheduling, equipment logistics, and administrative tasks at ICT Engage. The successful candidate will be responsible for ensuring smooth execution of all field operations, from office maintenance to on-site installations, supporting both internal teams and client needs.

Responsibilities:

  • Facility & Equipment Management:
    • Coordinate office moves, including furniture relocation, and manage any repair or maintenance needs with external vendors.
    • Oversee cleaning staff and ensure that all cleaning supplies are regularly stocked.
    • Maintain cleanliness and functionality in the Data Center (DC), order necessary supplies, and arrange regular cleaning.
    • Schedule standby personnel for generator checks and monthly chiller cleaning around the 20th of each month.
    • E nsure printers are operational and order cartridges as needed.
  • Logistics & Collections:
    • Coordinate the collection of equipment from service providers, manage cancellations, and arrange grocery purchases for company kitchens.
    • Conduct weekly vehicle inspections, reporting any damages or issues and logging inspections and odometer sheets.
    • Oversee vehicle license renewals, claims, and accident management.
    • Arrange vehicle branding with an external vendor, including scheduling technicians for vehicle drop-off and pickup.
    • Schedule vehicle servicing, coordinating with authorized dealerships, and ensure collection and return of serviced vehicles.
  • Inventory & Stock Control:
    • Perform monthly inventory counts in the storeroom, maintaining accurate records and updating procurement on stock levels.
    • Issue storeroom items as requested by team members and maintain accurate records for inventory control.
    • Monitor stationery and equipment needs, ensuring adequate stock levels and reordering as necessary.
  • Client & Technician Coordination:
    • Handle all Data Center (DC) appointments and coordinate with clients for access, including managing OADC scheduling and access codes.
    • Manage Aluxium tickets for configuration, installation, and support requests, assigning tasks to the appropriate team members and technicians.
    • Ensure technicians have required certifications (High Site, medicals) and that proper equipment and POs are in place before scheduling.
    • Arrange appointments with clients, communicate any delays, and provide updated schedules.
  • Administrative Duties:
    • Request and manage petty cash for minor technician expenses, maintaining accurate records.
    • Ensure technicians complete timesheets and update tickets, requesting any missing information as needed.
    • Identify and manage subcontractors for out-of-province installations, including quoting, scheduling, and follow-up on completed work.
    • Maintain accurate documentation for all tasks, including equipment issuance, vehicle inspections, and updates in Bookstack for completed jobs.
  • Travel & Accommodation:
    • Arrange flights, accommodations, and vehicle rentals for technicians traveling to other provinces, coordinating closely with the booking team to ensure logistics and cost-efficiency.

Requirements:

  • Experience in field operations, logistics, or facilities management preferred.
  • Strong organizational skills to manage multiple tasks and responsibilities.
  • Excellent communication and interpersonal skills for coordinating with team members, clients, and subcontractors.
  • Attention to detail in managing inventory, scheduling, and documentation.
  • Proficiency in administrative software (e.g., Lucid) and ticketing systems.

Estimated Salary: $60,000 - $80,000 per annum

Benefits:

  • Medical Insurance
  • Pension
  • Personal development and training program

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