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HR Operations Manager

3 months ago

Johannesburg, South Africa Huble Full time

Welcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and being human.

As a HR Operations Manager you will lead and oversee our human resources operations function. This is someone with a strong background in HR processes and procedures, who can optimize efficiency and ensure compliance. In this role, you will play a key part in creating a positive employee experience across all regions where Huble operates, cultivating a fair and consistent employee-employer relationship throughout the organization.

Here are a few of the tasks you'll get to work on:

1) Employee Benefits Management and Administration

  • Implement a standardised benefits framework that meets the needs of employees in different locations.
  • Ensure that the company's benefit plans and administration practices are fully compliant with legal requirements.

2) Compensation and Payroll Management

  • Ensure payroll systems are accurately and timely set up according to salary structures and benefits for all regions.
  • Administer incentive programs for achieving performance targets.

3) Policy Implementation and Compliance

  • Create comprehensive HR policies that align with company goals, values, and legal requirements.
  • Maintain an accessible and user-friendly HR policy manual that employees can easily reference.

4) Employee Relations

  • Act as a trusted advisor for employees to raise concerns or seek assistance with work-related issues, providing guidance on appropriate support.
  • Facilitate the resolution of conflicts and disputes between employees or between employees and management.

5) HR Operations

  • Maintain comprehensive and secure employee records in accordance with data privacy regulations.
  • Manage the end-to-end employee lifecycle, from recruitment, hiring administration and onboarding to offboarding and exit interviews.
  • Oversee administration of employee leave programs.

6) Disciplinary Issues

  • Oversee and implement a fair disciplinary process, adhering to company policies and legal requirements.
  • Offer training and support to managers on how to handle disciplinary issues effectively and consistently.
  • Advise employees on their rights and responsibilities during disciplinary proceedings.

7) Reporting and Analytics

  • Maintain HR metrics and dashboards, including turnover, retention, attrition and benefits utilization.
  • Generate ad-hoc reports as needed to address specific HR inquiries or support decision-making processes.

️ To excel in this role, you should have the following:

  • Bachelor’s degree in Human Resources or Business Administration, or related field
  • Extensive experience in HR operations or a related role, with a solid understanding of HR processes, regulations, and best practices.
  • Desirable has HR experience in the following regions preferred: UK, US, Canada, South Africa, Belgium, Germany, Singapore, Costa Rica and Mexico.
  • Proficiency in managing various employee benefit programs such as health insurance, retirement plans, and wellness initiatives.
  • Understanding of job evaluation methods and salary benchmarking techniques.
  • Proficiency in payroll software and systems to ensure accurate and timely payroll processing.
  • Experience in conflict resolution techniques and practices.
  • Skilled in using HRIS to manage employee records, track data, and generate reports.
  • Understanding of employment laws and regulations related to disciplinary actions in all areas of operation.

⚡️ These personal qualities are key to your success:

  • Creates a foundation of trust by consistently acting with honesty and transparency.
  • Embraces change and readily adapts strategies and approaches as needed.
  • Demonstrates confident decision-making, even in situations with limited information.
  • Displays self-awareness and acknowledges the impact of emotions on others.
  • Genuinely addresses and empathizes with the needs, concerns, and emotions of others.

As part of the remuneration package, you will receive the following:

  • Remote work: Enjoy the freedom of working from anywhere.
  • Loadshedding support: We provide a power station to help you during load shedding.
  • Home office budget: Create your optimal workspace with a budget for a desk and chair.
  • IT Equipment: Choose between a MacBook or Windows laptop, plus a monitor and mouse.
  • Generous annual leave: Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday.
  • Flexible schedule: We understand and accommodate your personal needs, whether it's for leisure or family commitments.
  • Huble Swag: Show off your Huble pride with our awesome swag.

Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together

NB: Please note that candidates must have the legal right to work in South Africa.