Regional Head of BPO Operations

6 months ago


Johannesburg, South Africa CallForce Full time

Regional Head of BPO Operations

Provide strategic leadership to multifaceted BPO operation.

  • 5 -7 years senior contact Centre management experience in BPO sector
  • Strategic and tactical focus
  • Strong analytical skills
  • In-depth client interface
  • Salary negotiable aligned to industry norms and experience.

Contact leo@callforce.co.za



  • Johannesburg, Gauteng, South Africa CallForce Full time

    Job RequirementsRegional Head of BPO OperationsAs a key member of the CallForce team, this individual will provide strategic leadership to a multifaceted BPO operation.5-7 years senior contact centre management experience in the BPO sector.Strategic and tactical focus with a strong analytical mindset.Excellent communication and client interface skills.Salary...


  • Johannesburg, South Africa Visa Full time

    Job title : Manager - Business Planning and Operations BPOJob Location : Gauteng, JohannesburgDeadline : January 02, 2025Quick Recommended Links Jobs by Location Job by industries Job Description Support Business Planning and Operations BPO Head and partner with business development and functional units in managing Visa business to achieve the...


  • Johannesburg, South Africa Visa Full time

    Job title : Manager - Business Planning and Operations BPO Job Location : Gauteng, Johannesburg Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description Support Business Planning and Operations BPO Head and partner with business development and functional units in managing Visa business to...


  • Johannesburg, South Africa Visa Full time

    Job DescriptionSupport Business Planning and Operations BPO Head and partner with business development and functional units in managing Visa business to achieve the organization’s goals. Participate in creation of robust country and functional plans, track and report progress against plans aligned with timing of regular business reviews. Support BPO Head...

  • Business Analyst

    2 weeks ago


    Johannesburg, South Africa Visa Full time

    Job title : Business Analyst - Business Planning and Operations (BPO)Job Location : Gauteng, JohannesburgDeadline : January 02, 2025Quick Recommended Links Jobs by Location Job by industries Job Description Business Analysis and Business Reporting Analyze current business performance and progress towards targets via preparation of relevant reports and...

  • Business Analyst

    1 week ago


    Johannesburg, South Africa Visa Full time

    Job title : Business Analyst - Business Planning and Operations (BPO) Job Location : Gauteng, Johannesburg Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description Business Analysis and Business Reporting Analyze current business performance and progress towards targets via preparation of...

  • Business Analyst

    2 weeks ago


    Johannesburg, South Africa Visa Full time

    Job DescriptionBusiness Analysis and Business ReportingAnalyze current business performance and progress towards targets via preparation of relevant reports and dashboards that can help inform key decisions.Review monthly financial data produced by Finance department to track business performance metrics and investigate any abnormalitiesPrepare and...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    Regional Head of BPO OperationsDrive strategic leadership to multifaceted BPO operations, leveraging 5-7 years of senior contact centre management experience in the BPO sector.Proven track record of strategic and tactical focusStrong analytical skills with in-depth client interfaceSalary aligned to industry norms and experienceKey responsibilities include...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    BPO Operations ManagerEnergy at Work Projects is seeking a highly experienced BPO Operations Manager to lead our BPO division. The ideal candidate will have a strong background in BPO operations, with experience in managing multiple customer accounts, driving revenue, and producing outstanding results.Key Responsibilities:Develop and execute the overall...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Key ResponsibilitiesBPO Operations ManagementSales Drive and ManagementIn this role, you will be responsible for leading and managing the BPO division's operations. This includes developing and executing the overall operational strategy, aligning with the company's goals and objectives.You will lead a team of managers and supervisors to ensure effective...

  • BPO Divisional Manager

    6 months ago


    Johannesburg, South Africa Energy at Work Projects Full time

    Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the...


  • Johannesburg, South Africa Puma Energy Full time

    Main Purpose: The Regional Head of Treasury for Africa will be a critical member of the Treasury leadership team, reporting directly to the Regional CFO with a dotted line to the Global Head of Treasury. This role includes strategic oversight of all treasury functions across Africa, including FX risk management, cash management, and financing activities. The...


  • Johannesburg, South Africa Puma Energy Full time

    Main Purpose: The Regional Head of Treasury for Africa will be a critical member of the Treasury leadership team, reporting directly to the Regional CFO with a dotted line to the Global Head of Treasury. This role includes strategic oversight of all treasury functions across Africa, including FX risk management, cash management, and financing activities. The...

  • BPO Divisional Manager

    2 months ago


    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    BPO Divisional Manager - Operational ExcellenceAre you a seasoned business process outsourcing industry leader with a passion for operational excellence? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager at...


  • Johannesburg, South Africa Puma Energy Full time

    Regional Head of Treasury - Africa Location: Johannesburg, South Africa Time Type: Full time Posted On: Posted 2 Days Ago Job Requisition ID: R-014925 Main Purpose: The Regional Head of Treasury for Africa will be a critical member of the Treasury leadership team, reporting directly to the Regional CFO with a dotted line to the Global Head of Treasury....


  • Johannesburg, South Africa Staff Unlimited Recruitment Full time

    managing and executing the strategy for the Region. To expand the Region’s scope of business and services through the development, deployment and management of the products sold in the Region. To increase market share in all channels by focusing on sales, customer service, operational efficiencies to achieve subscriber growth and financial growth within...


  • Johannesburg, South Africa RTT Full time

    **The Role** Regional Manager is ultimately responsible for effectively managing the company's delivery operations in a specific geographic region and aligning their regional outputs and performance targets with the business overall objectives. The role takes key accountability to engage with the clients at a specific level to resolve operational challenges...


  • Johannesburg, South Africa RTT Full time

    **The Role** Regional Manager is ultimately responsible for effectively managing the company's delivery operations in a specific geographic region and aligning their regional outputs and performance targets with the business overall objectives. The role takes key accountability to engage with the clients at a specific level to resolve operational challenges...


  • Johannesburg, South Africa Performability Recruitment Full time

    This Chief Operating Officer (COO) directs, administers and coordinates the internal activities of the Company in accordance with policies, goals and objectives established by the Chief Executive Officer (CEO) and Board of Directors. The Company has in excess of 650 employees and aims to grow to 1 300 employees in the next four years. This COO will- Leads...

  • BPO Sales Trainer

    1 month ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    About the RoleWe are seeking a highly skilled BPO Sales Trainer to join our team in Johannesburg. As a key member of our training department, you will play a critical role in delivering high-quality training to our sales teams.ResponsibilitiesDevelop and deliver training programs for new sales consultants, ensuring they have the necessary skills and...