Regional Sales Manager KZN

2 weeks ago

Durban, South Africa Estée Lauder Companies Full time
Regional Sales Manager KZN

Position Summary

The Regional Sales Manager is responsible for managing District Managers and the territory/region - whilst achieving Brand sales targets. Furthermore, the successful incumbent will be responsible for developing relationships with Retailers and ensuring implementation of Sales/Marketing strategies whilst ensuring Customer Growth, Brand Awareness and Operational Excellence.


Key Responsibilities

Ensures Customer and Market Growth

  • Implement and drive retail sales strategies to achieve and exceed sales objectives and meet expense budgets/demonstration costs.
  • In conjunction with Brand team, ensure events are achieving budget, retail sales and productivity.
  • Work with Education Manager to ensure customer service and Make-up Artists skills/ productivity achieve set targets.
  • Ensure that marketing calendar plans are implemented.
  • Actively pursue ongoing development of professional business relationships with Store management using effective influencing and negotiation skills.
  • Conduct Strategy presentations to each store team on a six monthly basis.
  • Negotiate and confirm undertakings given by Store team following the Strategy presentation.
  • Be proactive in managing stock levels in store. In conjunction with Brand Directors assist in the formulation of the Retail Sales targets by Store Group and Regions.
  • Assist in the development of seasonal and business plans for presentation, negotiation, follow-up and implementation with each retail store group.

Manages Operational Effectiveness

  • Communicate with District Managers ensuring sales strategies are implemented and budget maintained.
  • Analyze demo costs in line with budgets and provide feedback to the Brand Director.
  • Following the national direction for sales growth, calculate territory sales targets by week / month and season.
  • Ensure stores keep within the allocated tester budget for the season.
  • Maintain high level and standard of communication – with District Managers, store management teams, counter teams and head office.
  • Ensure merchandising and visual presentation of all counters are in accordance with relevant Merchandising guidelines.
  • Ensure all stores have the necessary selling tools to perform their responsibilities.
  • Demonstrates behaviour that continually places the customer as a priority.
  • Processes returns and finds ways to reduce returns.
  • Monitors and manages min/max stock holdings.
  • Processes sales orders and returns for region.
  • Monitors and manages order status for region.
  • In conjunction with NOM assist in the formulation of the Retail Sales targets by Store Group and Regions.
  • Assist in the development (in conjunction with national sales team) of seasonal and business plans for presentation, negotiation, follow-up and implementation with each retail store group.
  • Assist to develop a strong, effective and productive partnership with Regional Operations Managers of Retailers and all store management.
  • Providing a sustainable competitive advantage as a Key Accounts Manager. • Ensure all AE’s have the necessary tools to perform their responsibilities

Improves Business Processes

  • Identify weaknesses in business and strengths for further business development:.
  • Provide recommendations, and where approved, implement decisive strategies accordingly.
  • Monitor penetration and business activities of key competitors - providing suggestions to relevant stakeholders on appropriate action.
  • Provide timely feedback to the head office team on business opportunities and results of current marketing activities.
  • Ensures monthly itinerary is submitted. Follow up on outstanding stock items.
  • Creates excitement regards all in-house incentives and competitions by motivating Make-up Artist's to compete.

Lead and Develop People

  • Coach and develop teams within territory to maximize individual and team performance .
  • Recruit new team members as required to Brand image and style.
  • Actively monitor turnover of staff.
  • Conduct regular team meetings.
  • Conduct formal annual assessment of teams performance.

Qualifications
  • Grade 12
  • Business Degree/ Diploma
  • Full, unrestricted Driver’s license
  • At least 7 years sales management experience, gained within the department store prestige product marketplace.
  • People management experience
  • Advanced MS Office – Word, Excel and PowerPoint

Job: Sales
Primary Location: Europe, Middle East, Africa-ZA-KZN-Durban
Job Type: Standard
Schedule: Full-time
Job Number: 247909

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