Warranty Clerk Kia South Africa
4 weeks ago
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- Job by industries
Specific Role Responsibilities
- Deliver on agreed performance targets according to set procedures and service level agreements.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
- Ensure all applicable documentation is accurate, updated and costed correctly.
- Plan for and administer processes related to warranty tasks and activities, effectively and efficiently.
- Plan for, administer and process costing related tasks and activities effectively and efficiently.
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Deliver work activities effectively to satisfy customers.
- Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner.
- Attend learning initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
- A minimum of 1 year experience in a Warranty Clerk role with atleast 2 years workshop environment experience.
- Industry legislative compliance.
- Administrative / Management jobs
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