Warranty & Costing Clerk

4 days ago


Johannesburg, South Africa Mototeam (Pty) Ltd Full time
Duties include

OEM adherence:
Be the vital link between the technical team and the customer, ensuring cost-effective repairs while managing warranty claims in alignment with the OEM requirements.

Warranty Claims Management:
Load and submit all warranty claims on the system, adhering to standard operating procedures and manufacturer guidelines.

Warranty Claim Store Control:
Manage and oversee the warranty claim store, ensuring accurate tracking and organization.

Warranty Audits:
Conduct regular audits of warranty processes to maintain compliance and accuracy.

Warranty Parts Disposal:
Dispose of warranty parts in line with procedures, coordinating with the Regional Service Manager (RSM) as needed.

Follow-Up on Claims and Payments:
Track and follow up on outstanding warranty claims and payments to ensure timely resolution.

Requirements:
  • Matric (Grade 12)
  • Minimum of 2-3 years in the automotive service industry.
  • Prior experience in a technical role, service advisor role, and/or as a Warranty Clerk.
  • Basic technical understanding and background are essential.
  • Direct experience as a Warranty or Costing Clerk is highly advantageous.
  • Relevant OEM interactional experience is highly desired.
  • Valid, unendorsed driver's license with competent driving skills.
  • Proficiency in computer applications.
  • Knowledge of dealership policies, procedures, and competitive motor industry standards.
  • Familiarity with relevant operating systems (advantageous).
  • Reside within the Gauteng Northern Suburbs or nearby
If your current experience and skillsets tick majority of the job specification boxes, then:

Apply directly now Send your CV to

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