Warranty & Costing Clerk
3 weeks ago
Duties include
OEM adherence:
Be the vital link between the technical team and the customer, ensuring cost-effective repairs while managing warranty claims in alignment with the OEM requirements.
Warranty Claims Management:
Load and submit all warranty claims on the system, adhering to standard operating procedures and manufacturer guidelines.
Warranty Claim Store Control:
Manage and oversee the warranty claim store, ensuring accurate tracking and organization.
Warranty Audits:
Conduct regular audits of warranty processes to maintain compliance and accuracy.
Warranty Parts Disposal:
Dispose of warranty parts in line with procedures, coordinating with the Regional Service Manager (RSM) as needed.
Follow-Up on Claims and Payments:
Track and follow up on outstanding warranty claims and payments to ensure timely resolution.
Requirements:
- Matric (Grade 12)
- Minimum of 2-3 years in the automotive service industry.
- Prior experience in a technical role, service advisor role, and/or as a Warranty Clerk.
- Basic technical understanding and background are essential.
- Direct experience as a Warranty or Costing Clerk is highly advantageous.
- Relevant OEM interactional experience is highly desired.
- Valid, unendorsed driver's license with competent driving skills.
- Proficiency in computer applications.
- Knowledge of dealership policies, procedures, and competitive motor industry standards.
- Familiarity with relevant operating systems (advantageous).
- Reside within the Gauteng Northern Suburbs or nearby
If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now Send your CV to
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