Warranty clerk

4 weeks ago


Johannesburg, South Africa First Degree Recruitment Full time

We are looking for a detail-oriented and organized Warranty Clerk to join a well-established automotive brand in Johannesburg. The successful candidate will be responsible for handling all warranty-related administrative tasks efficiently and accurately.

Key Responsibilities:

  • Process warranty claims and ensure that all required documentation is submitted correctly.
  • Liaise with manufacturers, suppliers, and service departments to resolve warranty-related issues.
  • Maintain accurate records of all warranty claims and related customer information.
  • Monitor warranty claim progress and follow up to ensure timely resolutions.
  • Review and validate warranty claims, ensuring compliance with company policies and manufacturer guidelines.
  • Assist with any warranty-related inquiries from customers or internal staff.
  • Ensure warranty claim payments are processed promptly and accurately.
  • Provide regular reports on warranty claims and related matters to management.

Requirements:

  • Previous experience as a Warranty Clerk in the automotive industry is essential.
  • Strong administrative and organizational skills with high attention to detail.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of automotive warranty processes and systems is beneficial.
  • Computer literacy with experience in relevant software systems.
  • Grade 12 qualification is required.

Benefits:
Competitive salary and company benefits.

Interested candidates can send their CVs to eugene@firstdegreerecruitment.co.za

 


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