Head of Operations

2 weeks ago

Cape Town, South Africa HR Genie Full time

Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners and managing the returns process from stores.
Responsibilities:
Oversee daily business operations to ensure smooth and efficient processes.
Develop and implement operational policies and procedures to enhance productivity and efficiency.
Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
Coordinate with various departments to ensure alignment and seamless workflow.
Manage inventory levels, ensuring optimal stock levels to meet sales demands, while minimising carrying costs.
Conduct cost analysis and identify areas for cost reduction and process improvement within the logistics chain.
Monitor the movement of goods through tracking systems and resolve any issues or delays in the logistics flow.
Manage the process of handling returned goods and coordinate reverse logistics operations.
Oversee warehouse operations, including storage, picking, packing, and shipping of goods.
Compile cost analysis and identify areas for cost reduction and process improvement within the logistics chain.
Develop and implement procurement strategies to ensure timely and cost-effective acquisition of inventory (local and imports).
Negotiate contracts and agreements with suppliers to secure the best terms and conditions.
Establish and maintain strong relationships with key suppliers and vendors.
Monitor and evaluate supplier performance to ensure compliance with quality and delivery standards.
Conduct market research to stay updated on industry trends and identify potential new suppliers.
Manage procurement processes, including purchase orders, invoicing, and payment reconciliation.
Ensure compliance with procurement policies, procedures, and regulations.
Lead, mentor, and develop a team of operations and procurement professionals.
Set performance goals, provide regular feedback, and conduct performance reviews.
Foster a collaborative and positive work environment, promoting teamwork and continuous improvement.
Provide training and development opportunities to enhance team members' skills and knowledge.
Skills:
Excellent negotiation, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities and work under pressure.
Strong leadership and team management skills.
Detail-oriented with a focus on continuous improvement.
Qualifications:
Bachelors degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
CIMA an advantage.
At least 5 years experience in operations management.
Strong experience with stock management and control.
Proven experience in operations and procurement management, preferably in a medium-sized business environment.
Strong understanding of supply chain management, procurement processes, and inventory control.
Proficiency in Excel (advanced) and ERP software.

  • Head of Operations

    2 months ago

    Cape Town, South Africa Jakes Gerwel Fellowship Full time

    The Head of Operations within JGF leads a variety of subordinate roles with a view to supporting the Design, Implementation, Partnerships and Advocacy divisions. The role will develop, maintain and oversee the implementation of JGF's operations policies, frameworks and standards and oversee daily organization operations, manage multiple teams toward maximum...

  • Head of Operations

    6 months ago

    Cape Town, South Africa Initiate international Full time

    The **Head of Operations** is the driving force behind our client’s business's daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate...

  • Head - Tariffs and Operating Budget Compilation

    2 months ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 25.10.2024 REFERENCE NUMBER FIN 100/24 Ext SALARY **TCOE salary**: R 1 227 099 p.a DEPARTMENT Budgets DIRECTORATE FINANCE Head - Tariffs and Operating Budget Compilation **Requirements**: - A relevant three year tertiary qualification, preferably a B.Degree or higher with Financial - or Management Accounting as a major; - 5 - 8...

  • Head of Operations

    2 months ago

    Cape Town, South Africa Jakes Gerwel Fellowship Full time

    **Purpose of Role**: The Head of Operations within JGF leads a variety of subordinate roles with a view to supporting the Design, Implementation, Partnerships and Advocacy divisions. The role will develop, maintain and oversee the implementation of JGF's operations policies, frameworks and standards and oversee daily organization operations, manage multiple...

  • Head: Academic Operations

    6 months ago

    Cape Town, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Head of Operations

    3 months ago

    Cape Town, South Africa Initiate International Full time

    The Head of Operations is the driving force behind our client’s business’s daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate...

  • Deputy Head: Academic Operations

    6 months ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Head of Operations

    2 months ago

    Cape Town, South Africa SnapScan Full time

    We are looking for a Head of Operations to uphold the operational excellence of the SnapScan platform. As Head of Operations, you will oversee the Operations, Customer Experience (CX), and Compliance & Onboarding Teams to ensure the smooth running of the SnapScan platform and ensure that our operational backend is robust and secure as we expand our product...

  • Head of Operations

    2 months ago

    Cape Town, South Africa Recruitment Matters Full time

    Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners...

  • Head of Operations

    2 months ago

    Cape Town, South Africa HR Genie Full time

    Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners...

  • Head of Operations

    2 months ago

    Cape Town, South Africa HR Genie Full time

    Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners...

  • Head: Finance

    2 months ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 11.11.2024 REFERENCE NUMBER WS 97/24 (External) SALARY R1 091 167 p.a. (T15) DEPARTMENT Distribution Services DIRECTORATE WATER AND SANITATION Finance Head **Requirements**: - BTech or First degree in Finance and Accounting (Public Finance). - Minimum of 5 years’ experience in a Financial/ budgeting environment. - A valid...

  • Head of Operations

    4 weeks ago

    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Head of Operations** As the Head of Operations, you will be responsible for overseeing the high-performance delivery of the operation, with a focus on exceeding client expectations, driving operational efficiency, and fostering strong client relationships. You will ensure full compliance is adhered to...

  • Executive Head of Culinary Operations

    1 week ago

    Cape Town, Western Cape, South Africa Feedem Full time

    About the RoleWe are seeking an experienced and skilled Executive Head of Culinary Operations to join our team at Feedem. This is a unique opportunity to lead our culinary operations and drive business growth.

  • Head of Operations

    1 month ago

    Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **What Your Day-to-Day Will Look Like**: You assist the Executive team with client contract proposals, and you will identify and remove performance barriers to meet performance targets. You will also Implement, control, and manage the departmental resources and procedures within approved budget guidelines. You compile and...

  • Head of Operation

    6 days ago

    Cape Town, South Africa Teleperformance South Africa Full time

    **Job Overview** **Main Responsibilities (but not limited to)** - Analyse and maintain all Service Level agreements; implement improvement plans as needed - Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and...

  • Head - Collective Bargaining

    2 months ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 07.11.2024 REFERENCE NUMBER CS 198/24 ext SALARY **TCOE Salary**: R 1 227 099.00 DEPARTMENT Human Resources DIRECTORATE CORPORATE SERVICES Head - Collective Bargaining **Requirements**: - A relevant degree in Human Resources (Labour Relations) or Law, whilst a postgraduate qualification in Labour Law or Labour Relations is...

  • Head of Revenue Operation

    6 months ago

    Cape Town, South Africa Mukuru Full time

    **Head: Revenue Operations** Mukuru is at the forefront of FinTech innovation, where cutting-edge technology meets financial excellence. As we set our sights on new horizons, we're seeking a trailblazer to own and architect the entire Revenue Operations strategy, building a function from the ground up that will be the bedrock of our future success. **Your...

  • Head of Operations Manager

    2 months ago

    Cape Town, Western Cape, South Africa Rory Mackie & Associates Full time

    Job Title: Head of OperationsJob Summary:Rory Mackie & Associates is seeking a highly skilled and experienced Head of Operations to lead our procurement, logistics, and technical compliance functions. The successful candidate will be responsible for managing the relationship and deliverables of commercial partners and vendors, building a sustainable culture...

  • Head of Operations

    4 weeks ago

    Cape Town, South Africa ABC Worldwide Full time

    Job Description: Head of Operations - BPOLocation: Cape Town, South AfricaEmployment Type: FulltimeSalary: R 70,000 - R 120,000 per month (Depending on your years experience and current salary) Job Responsibilities: Engage with clients to review performance and formulate service improvement plans while addressing operational issues. Forecast...