QA Team Leader

Odity Cape Town is looking to grow its team! Start date: 01 July 2024 Shifts: Mon to Fri - 8am to 5pm/9am to 6pm/10am to 7pm, weekends (if required) **WHO ARE WE?** At Odity, we are experts in customer relations. We help brands that trust us to take care of their most valuable asset: their customers. We are a multicultural team of 1,500 employees based...

Our Esure Customer Service division is looking to appoint a Team Leader within the Cape Town team.Job Purpose: Drive superior customer service performance delivered to Esure and their customers, by achieving outstanding levels of quality and operational efficiency.Technical Skills: Advanced report writing skills (proficient in Excel) High levels of...

Our Esure Customer Service division is looking to appoint a Team Leader within the Cape Town team. **Job Purpose**: - Drive superior customer service performance delivered to Esure and their customers, by achieving outstanding levels of quality and operational efficiency. **Technical Skills**: - Advanced report writing skills (proficient in Excel) - High...

Quality Assurance Team LeaderCallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the...

Our client, a dynamic Registered Financial Services Provider is looking for an experienced Quality Control Team Leader to manage the Quality Control team. Team Management - Managing time keeping, attendance, late coming. - Delegation and monitoring of daily, weekly and monthly work. - Development and support to the QCs. - Monitoring QC quality. - KPI’s...

Our client, a dynamic Registered Financial Services Provider is looking for an experienced Quality Control Team Leader to manage the Quality Control team.Team Management Managing time keeping, attendance, late coming. Delegation and monitoring of daily, weekly and monthly work. Development and support to the QCs. Monitoring QC quality. KPI's and reporting on...

We are looking for a seasoned BPO sales Team Leader who can hit the ground running and lead by example. Key responsibilities: - Customer and stakeholder focused - Ensure team QA and CSAT delivery is exceptional - Understand the business and deliver results - Adapt to and respond to change - Prioritization and good time management - Leading and managing a...

Creating purposeful careers as we build the future of contact centre solutionsCallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader you will be responsible for supervising and...

Please Note: This spec is in the process of being updated.Client Details:Our client is the leading provider of telecom operations and management solutions to communications service providers worldwide. Our client believes that their solutions enable them to provide competitive and appropriate value add solutions. Our client's aspiration is to not only remain...

QA Team Lead - Cape Town **Introduction** Our client is an innovative product development company who build and launch awesome products for a variety of clients. **Minimum Requirements** **KEY RESPONSIBILITIES**: As a QA Team Lead, you'll be tasked with instituting processes and protocols to refine product test cases and suites across our existing and...

Team leader – R500k p.a (Rondebosh) This well know company in Rondebosh is seeking a Team leader.The ideal candidate will have strong experience in management of databases3-years related experienceStaff management on a team leader levelValue Added services Bill payment, Electricity (VAS)3 years SQL Database Administration in a highly pressurised...

Team leader – R500k p.a (Rondebosh) This well know company in Rondebosh is seeking a Team leader.The ideal candidate will have strong experience in management of databases3-years related experienceStaff management on a team leader levelValue Added services Bill payment, Electricity (VAS)3 years SQL Database Administration in a highly pressurised...

The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a debt consolidation campaign for an international client, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

**Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

Team Leader - Back Office Transaction Processing - Cape TownSummary of the positionThe Team Leader: Back Office Transaction Processing will be expected to manage and implement controls, process and all projects as well as to plan and manage the production cycle of the system reconciliations area between Decalog and Invest One with the existing management...

**National Debt Advisor is looking for a Team Leader to join their team!!!** **Responsibilities**: - Managing a team of sales Lead generators - Driving team targets in accordance with the department's KPI requirements - Evaluating data and using the information to boost productivity and ensure steady staff development. - Managing the collection book at...

**Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...

We are seeking **a weekend team leader **who **resides anywhere in South Africa **on a** full-time basis **to join and manage our growing team of English tutors. Our expanding team is focused on demonstrating our core values which foster continuous learning and development. **Start Date**: - Immediate upon completion of the recruitment & training...

Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...