Quality Assurance Team Leader

Quality Assurance Team Leader Job DescriptionAt CallForce, we are seeking a highly skilled Quality Assurance Team Leader to play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring and evaluating sales...

At WNS Global Services, we are seeking an experienced Quality Assurance Leader to join our team in Claremont. This is a challenging role that requires the delivery of high-quality customer experiences to our clients' customers.The successful candidate will be responsible for leading a team of quality professionals and driving account performance through the...

OverviewiLaunch, a leading innovator in the insurance industry, is seeking a seasoned Senior Quality Assurance Leader to join their team on a 12-month contract basis. Based in Cape Town, this opportunity offers a unique blend of challenge and growth.

Quality Assurance Team LeaderAt CallForce, we are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns.Key Responsibilities:Lead and manage a team of QA...

At Network Recruitment, we are seeking an experienced Cyber Assurance Team Leader to join our team. As a key member of our IT department, you will play a crucial role in managing risk-based Information Technology and cyber-related assurance assignments.About the RoleThe successful candidate will be responsible for conducting and assisting in managing...

Quality Assurance Manager Job OpportunityWe are seeking a highly skilled and detail-oriented Quality Assurance Manager to join our team. This role is based in Cape Town, Western Cape, with a competitive salary of R35 000 CTC per month.In this position, you will be responsible for implementing and maintaining a comprehensive quality assurance system, ensuring...

**Job title**: Quality Assurance Lead **Reporting to**: Head of Business Operations **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to...

OverviewMRI Software, a global leader in real estate software, is seeking a talented Quality Assurance Specialist to join its team. As a specialist, you will play a crucial role in ensuring the quality and reliability of our products and services.

**Role Purpose**: This position would be responsible for the management and smooth running of the operations related to the sales floor in regard to the Sales Department and Quality Assurance of all calls. **Key Responsibility Areas**: - Responsible for monitoring and maintaining quality and compliance - Monitor and analyze service interactions between...

**WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...

**Quality Assurance and Metrics Analyst Role**The CallForce Quality Assurance and Metrics Analyst is responsible for ensuring the high-quality performance of our international sales campaigns. This involves assessing the quality of our associates' performance, monitoring outbound calls, and identifying areas for improvement.To succeed in this role, you...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

Job Title: Quality Assurance SpecialistAt Callforce Direct, we are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the high quality of our customer interactions.Key Responsibilities:Monitor Customer Interactions: Evaluate calls, chats,...

Our client, HR Genie, is seeking a Quality Assurance Team Lead to oversee quality assurance processes within their organization. The successful candidate will ensure that all products meet established quality standards, including reliability, usability, and performance.Main Responsibilities:Food Safety Management: Maintain and update the organization's food...

Job Title: Quality Assurance SpecialistThe ideal candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and leading and developing the team of incubation agents.Key Responsibilities:Coaching: Daily coaching feedback monitored and sent to Team Leaders and Operations...

**Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

Financial Wealth Holdings is looking for a diligent and experienced Quality Control Team Leader. The successful incumbent will be expected to possess Team Management skills and extensive Quality Control experience. The role will entail managing time keeping, attendance, late coming and monitoring of daily, weekly and monthly work. The QC Team Leader will...