Desktop Technician

Found in: Talent ZA C2 - 2 weeks ago


Cape Town, South Africa DLK Group (PTY) Ltd Full time
Job Description

1st and 2nd Line Mobile Communication Support:

Create and deploy images for all mobile devices.

Provide ongoing maintenance support for hardware and software.

Creatively resolve issues related to mobile communications.

Handle email-related inquiries.

Offer 1st and 2nd line assistance as required.

Ensure prompt response to calls and escalate when necessary.

1st and 2nd Line Maintenance and Application Software Support:

Resolve end-user problems promptly.

Escalate unresolved issues appropriately.

Update and close service desk calls efficiently.

Perform software upgrades and installations.

Configure and maintain all software applications.

Conduct software maintenance and desktop imaging.

Scope of Work:

Assist in clearing ICT equipment in Members of Parliaments offices.

Support the roll-out, training, and ongoing support of Members ICT equipment.

Provide technical support as needed by the ICT team.



Requirements

Technical Requirements:

A+ / MCSE certification.

Knowledge of Institutional Computing Infrastructure.

Minimum of 2 years of IT support experience.

Advanced communication and computer literacy skills.

Strong administrative and interpersonal abilities.

Ability to work well under pressure.

Proficiency in mobile devices and applications.

Expertise in supporting and troubleshooting desktop equipment.

Discretion in handling sensitive information.

Customer satisfaction focus.

Proficient problem-solving and troubleshooting skills.

Familiarity with the ITIL framework.



Requirements
1st and 2nd Line Mobile Communication Support: Create and deploy images for all mobile devices. Provide ongoing maintenance support for hardware and software. Creatively resolve issues related to mobile communications. Handle email-related inquiries. Offer 1st and 2nd line assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance and Application Software Support: Resolve end-user problems promptly. Escalate unresolved issues appropriately. Update and close service desk calls efficiently. Perform software upgrades and installations. Configure and maintain all software applications. Conduct software maintenance and desktop imaging. Scope of Work: Assist in clearing ICT equipment in Members of Parliament's offices. Support the roll-out, training, and ongoing support of Members' ICT equipment. Provide technical support as needed by the ICT team.
  • Desktop Support Technician

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Cape Union Mart Full time

    Cape Union Mart’s job vacancy, Career and Recruitment Job title : Desktop Support Technician jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries We are seeking a highly skilled and experienced Desktop Support Technician within the retail sector to join our IT...


  • Cape Town, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full time

    IT company in Cape Town looking to employ an IT Support Technician at our Cape Town offices. Qualifications/experience: - Matric - Proficient in PC hardware and printer troubleshooting and repair - Working knowledge of TCP/IP Networking - Working knowledge of desktop imaging and deployment Personality Traits: - Punctuality - Ability to work shifts when...

  • Desktop Support

    3 days ago


    Cape Town, South Africa binaryworks Full time

    **Desktop Support Engineer with 2 years experience** We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure...


  • Cape Town, South Africa Pixelfaerie Business Services (Pty) Ltd Full time

    Please see below job description: **Main Goals/Objectives** - Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software. - Interact with IT Helpdesk and support the end users timeously. - Implement security and create awareness as per ISO 27001. - Plan effectively in terms of expected...

  • IT Technician

    7 days ago


    Cape Town, South Africa Recruitment Matters Africa Full time

    The main purpose of this role is to ensure that the internal end-users are supported as well as the Installation and maintenance of company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user experience. **Responibilities**: - To set up and manage user accounts and permissions to consent access to a...

  • Desktop Technician

    Found in: Talent ZA C2 - 6 days ago


    Cape Town, South Africa DLK Group (PTY) Ltd Full time

    1st and 2nd Line Mobile Communication Support:Create and deploy images for all mobile devices.Provide ongoing maintenance support for hardware and software.Creatively resolve issues related to mobile communications.Handle email-related inquiries.Offer 1st and 2nd line assistance as required.Ensure prompt response to calls and escalate when necessary.1st and...

  • IT Technician

    5 days ago


    Cape Town, South Africa FPG Property Management Full time

    PURPOSE OF JOB The main purpose of this role is to ensure that the internal end-users are supported as well as the Installation and maintenance of company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user experience. KEY PERFORMANCE AREAS - To set up and manage user accounts and permissions to consent...

  • IT Technician

    1 week ago


    Cape Town, South Africa Outworx Full time

    The I.T technician is responsible for diagnosing computer problems, monitor computer processing systems, install software and perform tests on computer equipment and programs. Technicians may also set up computer equipment, schedule maintenance and teach end users how to use programs. **RESPONSIBILITIES**: - Diagnose & resolve technical issues. - Provide...


  • Cape Town, South Africa African Arete Full time

    Desktop Support Engineer required for a client site in Cape Town, Western Cape. Requirements is as follows - Grade 12 A+ & N+ Certified or Diploma in IT required Microsoft office 365 MCSA/MCSE - Excellent customer service skills; - Strong troubleshooting ability; - 2-years' experience in a high-pressure IT support environment; - In-depth knowledge of...


  • Cape Town, South Africa Full Circle HR Full time

    We are looking for a variety of positions within the IT spectrum - L1 Desktop support - Field Service Technician - L2 Service Desk Engineer - L2 Service Desk Network and Security Engineer. Each of these positions will be within the Microsoft Environment with experience and knowledge of Azure Fundamental's, Azure Administration. Knowledge of Fortigate and...

  • IT Support Technician

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Banxso Full time

    JOB SPECIFICATION: IT SUPPORT TECHNICIANWe are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently.This position is also responsible for executing planned...

  • Desktop Technician

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa DLK Group Full time

    Job Description 1st and 2nd Line Mobile Communication Support: Create and deploy images for all mobile devices. Provide ongoing maintenance support for hardwareand software. Creatively resolve issues related to mobile communications. Handle email-related inquiries. Offer 1st and 2nd line assistance as required. Ensure prompt response to...


  • Cape Town, South Africa FROGG Recruitment Full time

    **Customer Support Technician Cape Town** Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification. *** **Salary Market related** **Requirements**: Technical Support - Providing on-site technical support to the designated customer,...

  • Desktop Support Engineer

    Found in: beBee jobs ZA - 6 days ago


    Cape Town, Western Cape, South Africa Titan Wealth Group Full time

    Titan Wealth Group's job vacancy, Career and RecruitmentJob title : Desktop Support Engineer (M365/Intune) jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : April 27, 2024Quick Recommended LinksJobs by LocationJob by industries The roleWorking as part of the IT infrastructure support team covering SA and UK offices you will act as a cloud...


  • Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 5 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role is essential - Must...

  • IT Support Technician

    5 hours ago


    Cape Town, South Africa Hanani Project Management Solutions (PTY) Ltd Full time

    **POSITION**: IT Support Technician - **Department** Information Technology - **Industry**. Retail - **Position Level**.Junior - **Position Type** Contract - **Duration** Six (3) months - **Location** Cape Town, South Africa - **Start Date** 18 March 2024 - **Salary** R 9 000.00 - **Transport** Own Transport - **Closing Date** 1 April 2024 **ROLE...


  • Cape Town, South Africa HR Studio Full time

    **We're looking for** An experienced and passionate individual to join our clients team as a Tier 2 Support Technician to provide basic and mid-level Desktop and network and basic server support to clients on various aspects of their IT as quickly, competently and efficiently as possible. **Who are you?** - Technical troubleshooting and problem resolution...

  • IT Technician

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Capital Recruit Full time

    A diamond mining company with more than 50 years of experience in producing gem-quality diamonds for the local and international market is seeking an IT technician to join the team. The IT Technician provides technical support to a company's computer systems, network, and users. They diagnose and troubleshoot hardware and software problems, install and...


  • Cape Town, South Africa Recruitment Solutions Full time

    The Senior Desktop Support provides proven senior technical experience and strategic insights to meet the IT needs of staff members of all the companies. The position works in close coordination with both the Service Desk Manager and System Administrators to devise, plan, implement and manage a comprehensive integrated solution. **Professional...

  • Desktop Support Engineer

    Found in: beBee S ZA - 2 weeks ago


    Western Cape, Cape Town, South Africa Titan Wealth Group Full time

    Titan Wealth Group’s job vacancy, Career and Recruitment Job title : Desktop Support Engineer (M365/Intune) jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 27, 2024 Quick Recommended Links Jobs by Location Job by industries The role Working as part of the IT infrastructure support team covering SA and UK offices you will...