Request for Proposal-Information Technology Support Services

Found in: Talent ZA C2 - 3 weeks ago

Germiston, South Africa Thembalethu Development NPC Full time

 

INVATION TO BID

 

YOU ARE HEREBY INVITED TO BID FOR THE FOLLOWING THEMBALETHU DEVELOPMENT REQUIREMENTS

 

Procurement Reference: TD-ICT RFP/2/ RFP Issue Date: --3 Description:  Request for Proposal-Information Technology Support Services Validity Period: Days RFP Closing Date:  --3                  @ : RFP Submission Address: Unit 5, Minuach Road, Highway Gardens, Edenvale

 

Quotation Addressed to: Thembalethu Development NPC Goods / Services Delivery Locations  

Unit 5, Minuach Road, Highway Gardens, Edenvale

 

Contact Persons Mphumzi Belle: For Enquiries:

Contact Person :

Alex Nyamani Finance Manager

  1

Thembalethu Development Address to be on the Invoice Unit 5, Minuach Road, Highway Gardens, Edenvale VAT Number to be on the Invoice 6

Please note All Quotations must be on a Company Letter Head.

Quotations must be in a sealed envelope clearly marked with the RFP reference number plus the USB soft copy of BID documents and must be submitted to the above-mentioned address.

PLEASE NOTE: A PURCHASE ORDER MUST BE SIGNED & RETURNED TO OFFICE BEFORE   RENDERING THE SERVICE

Preparation of Bid documents: You are requested to quote for the work/items/materials/services by completing, signing and returning:

LIST OF ALL RETURNABLE & COMPULSORY DOCUMENTS

 

Description Compulsory

Yes/No

Non-Compulsory

Yes/No

Bidder Indication 1.     The Request for Proposal (RFP).

 

P     2.     Letter Head Quotation with detailed proposal of the service.

 

P     3.     Valid Tax compliance status pin.

 

P     4.     Most recent Copy of CSD Report printed within days before closing date.

 

P     5.     Copies of Company/entity registration documents.

 

P     6.     Valid BBB-EE Certificate Accredited by SANAS / Sworn Affidavit with valid Commissioner of Oath Stamp;

 

P     7.     Certified ID copies of all Directors / Members.

 

P                  

 

Submission of Quotations and Proposal:  should be submitted to the address above, no later than the date and time of the deadline.

No quotation/bid will be accepted from any bidder related to directors or employees of the THEMBALETHU DEVELOPMENT and any person related to them.

 

 

Evaluation Criteria:

 

Phase 1: Compulsory Documents

Refer to the above table.

 

Phase 1: Technical Evaluation %

Item Criteria Weighting in % 1 Service provider experience in providing similar services with Reference Letters and Testimonials on company letterheads % 2 Technical expertise of staff in Information technology (Relevant Qualification) % 3 Experience in Server Infrastructure and Cloud Services % 4 Technical Approach: Methodology and/or Project Approach/Plan % 5 Technology, Management Information and Reporting, Internal control requirements (Access control, Security, hardware and software) %

 

 

 

Key areas of focus

  • Network and data security, including directory, group policy, firewalls, virus protection, and email security.
  • Data backups to ensure all company-owned work is saved periodically.
  • Installation and update network system improvements.
  • Install and configure wireless networking.
  • Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage.
  • Evaluate connectivity issues, equipment, and software and hardware.
  • IT issues; hardware maintenance, software, networking
  • Helpdesk and technical support either by phone, remote access, or site visits
  • Oversee troubleshooting for system errors.
  • Set up equipment for new users and employees.
  • System optimization for all technology resources.
  • Supervise and empower Internal I.T official.
  • Configure and set up telephones and other hardware machines
  • T Policy update and Standard Operating Procedure manual update.
  • External and Internal I.T audit
  • Migration from physical server to cloud services.
  • T support other software packages such as SAGE Evolution & SAGE VIP
  • Website update and configuration
  • T workshops and seminars for internal staff

 

 

 

TERMS AND CONDITIONS FOR BIDDING:

 

  1. THEMBALETHU DEVELOPMENT reserves the right to not make an award; to award multiple bidders and may procure the services, either in whole or in part, from anyone of the appointed bidders.
  2. The bidder must ensure the correctness and validity of the quote. All price(s) and

quantities quoted are at the bidder’s risk.

  1. THEMBALETHU DEVELOPMENT reserves the right to conduct supplier due diligence prior to final award or at any time during the contract period.
  2. THEMBALETHU DEVELOPMENT reserves the right to award according to the most economical service option submitted. And will under no obligation accept the lowest or any quote.
  3. THEMBALETHU DEVELOPMENT reserves the right to stop the contract partly or, temporarily or indefinitely, in which event neither claim nor liability whatsoever shall lie against the contractor due to non-compliance, non-performance, by the service provider.
  4. THEMBALETHU DEVELOPMENT reserves the right to conduct price negotiations, where deemed necessary.

 

 

Preference will be given to local service providers through the address that is on the company registration documents (CK), who will be able to visit office regular and as and when.

Any queries should be addressed to the requester at the address and contact details given above. Please prepare and submit your proposals or inform the undersigned if you will not be submitting a Proposal.

Yours sincerely,

Mphumzi Belle

Senior Procurement Offic

 

 

  • Pl1 Lecturer Information Technology

    5 days ago

    Germiston, South Africa Ekurhuleni West TVET College Full time

    **Reference Number**: - **EWC/TEM/04/2023** **Minimum Salary**: - R221 355 - R362 766 per annum, plus benefits. **Educational Requirements**: - A National Senior Certificate (Matric); - National Diploma/Degree in Information Technology with any programming languages or Equivalent; - TVET Education Lecturing Qualification. **Minimum Requirements**: - A...

  • IT Support Technician

    5 days ago

    Germiston, South Africa Eazi Access Rental Full time

    **To provide **technical support to the internal customer base for Eazi access via our Service Desk. Administrative functions would also include vendor management and procurement processing for the IT department. **1.** **Position Description** **Key performance areas (to translate into a measure of success)** - Service Delivery - Operational -...

  • Bookkeeper

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Germiston, South Africa MC Technology Staffing Full time

    Responsibilities:Manage day-to-day accounting tasks including accounts payable, accounts receivable, and general ledger entries.Utilize Pastel Sage accounting software to record financial transactions accurately and efficiently.Reconcile bank statements and maintain accurate financial records.Prepare and process invoices, purchase orders, and expense...

  • Sage Analyst

    5 days ago

    Germiston, South Africa Competent Personnel Solutions Full time

    **Qualifications**: - Matric - Supply Chain/Information Systems Tertiary Degree or Diploma - Sage X3 Certification Advantageous **Responsibilities**: - Support and guidance to the various Sage X3 entities including the day-to-day activities, work allocation, employee relations and performance management - Provide knowledge, guidance and expertise to Sage...

  • Receptionist and Assistant to Directors

    5 days ago

    Germiston, South Africa PSA Technology Group Full time

    Duties: - Handling of switchboard and seeing to guests - Flight and travel management of 30+ people - Setting up meetings - Quotes when requested - Arranging couriers - Tracking of company vehicles - General administrative work - Own vehicle and license required - Must be proficient in Excel - Must be able to think independently - Must work well under...

  • (77) Service Advisor Spartan

    2 days ago

    Germiston, South Africa Jobs4All Full time

    Greeting customers and assisting with queries. Opening of estimates and job cards for work to be done. Consulting with mechanics, foreman or technical advisors regarding necessary repairs and possible alternatives to expensive repairs. Inform clients of campaigns available for their vehicle and upsell hours from campaigns. Check and inform if vehicle are...

  • Controller: Repairs, Servicing

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Germiston, South Africa Motus Holdings Limited Full time

    Motus Holdings Limited’s job vacancy, Career and Recruitment Job title : Controller: Repairs, Servicing & Support Services | Ford Germiston jobs in Gauteng Job Location : Gauteng, Germiston Deadline : April 26, 2024 Quick Recommended Links Jobs by Location Job by industries Position Overview The purpose of the role is to effectively monitor and...

  • Field Sales Applications Engineer

    Found in: Whatjobs ZA C2 - 1 week ago

    Germiston, South Africa Ann Swann Personnel Full time

    Key Responsibilities: Proactive Needs Identification: Engage with clients to uncover both apparent and latent needs, translating insights into inquiries for tailored solutions. Business Development: Lead initiatives to discover new opportunities for mechanical agitator applications within targeted industries. Advisory Role: Provide critical input to the...

  • Field Sales Applications Engineer

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Germiston, South Africa Ann Swann Personnel Full time

    Key Responsibilities:Proactive Needs Identification: Engage with clients to uncover both apparent and latent needs, translating insights into inquiries for tailored solutions.Business Development: Lead initiatives to discover new opportunities for mechanical agitator applications within targeted industries.Advisory Role: Provide critical input to the...

  • Field Sales Applications Engineer

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Germiston, South Africa Adzuna ZA B C2 Full time

    Key Responsibilities:Proactive Needs Identification: Engage with clients to uncover both apparent and latent needs, translating insights into inquiries for tailored solutions.Business Development: Lead initiatives to discover new opportunities for mechanical agitator applications within targeted industries.Advisory Role: Provide critical input to the...

  • Account Manager

    6 days ago

    Germiston, South Africa Empower Financial Services Full time

    **Account Manager** **Duties and Responsibilities**: Establish and maintain a professional relationship with clients Coordinate with respective teams so that the customer's expectations are met Manage team's productivity Attend daily management meetings Prepare daily reports Monitor and manage team members daily performance and progress Arrange...

  • SAP Analyst

    5 days ago

    Germiston, South Africa Competent Personnel Solutions Full time

    **Responsibilities**: **IT Training** - Develop and maintain IT related training materials for all SAP modules in the ERP, HR and GRC systems - Schedule and facilitate training for new and existing employees based on the workflow system and/or GRC Access Request workflows - Collaborate with key business stakeholders and end-users to understand functional...

  • Human Resources Shared Services Administrator

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Germiston, South Africa Afrox Full time

    Afrox’s job vacancy, Career and Recruitment Job title : Human Resources Shared Services Administrator jobs in Gauteng Job Location : Gauteng, Germiston Deadline : April 28, 2024 Quick Recommended Links Jobs by Location Job by industries What you will enjoy doing You will be the first point of contact for HR out-of-scope services, to provide a...

  • Service Advisor

    2 days ago

    Germiston, South Africa Clicks Group Limited Full time

    Advert reference: click_012860 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Germiston **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about health...

  • Field Sales Applications Engineer

    Found in: Talent ZA C2 - 3 weeks ago

    Germiston, South Africa Ann Swann Personnel (Pty) Ltd Full time

    We are seeking a Field Sales Applications Engineer to join our client, a leading global company specialising in mechanical agitators for diverse industries. The role involves driving business growth in Africa by delivering customised solutions to clients. Responsibilities include onsite technical consultations, client needs identification, complaint...

  • Customer Service Administrator

    4 days ago

    Germiston, South Africa Cockatiel Full time

    We are on the lookout for vibrant, energetic, and driven individuals to join our client who is a lead in the manufacturing industry. The right individual should have experience working in an Customer Service role previously as well as the willingness to learn and support a very busy and dynamic team. **Duties**: - Processing of orders (internal and...

  • Lan Administrator

    2 days ago

    Germiston, South Africa Boikago Group Full time

    **Job Details**: - Department IT- Minimum experience Associate- Company primary industry Information Technology and Services- Job functional area Production- **Introduction** Our client a supplier of cement, lime and related products in southern Africa is actively sourcing for a Senior Chemist.**Key Responsibilities**: - Functional process optimisation -...

  • Sales Advisor Elandsfontein

    2 days ago

    Germiston, South Africa Master Human Resources Full time

    Vacancy: Sales Germiston **Salary**: R20 000-R25 000 depending on exeperience **REQUIREMENTS**: 3 years proven experience in a Sales Advisor role Computer literacy and excellent written and verbal communication skills Outgoing possitive personality with an ability to persuade customers Own Vehicle and Drivers License A professional appearance and...

  • Procurement Officer

    Found in: Talent ZA C2 - 1 week ago

    Germiston, South Africa Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Service Administrator

    6 days ago

    Germiston, South Africa Dante Personnel Full time

    Gauteng, Germiston - R15 000 CTC - R15 000 CTC Service Administrator Germiston R15 000 CTC **Minimum requirements**: - Matric - Open and closing of job cards. - Checking the issuing of stock and returns per the job cards - Following up of orders - Following up on quotes - Good communication skills - Work on excel/word etc. - Co-ordination of...