Fraud Agent
Found in: Talent ZA C2 - 2 weeks ago
Urgently seeking proactive, confident, innovative, solutions driven Fraud Analyst individual to join one of the TOP Banks in S.A., to be based in Sandton on an initial 3-month contract (possible of renewal based on overall performance).
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits.
- Investigate Cases of Fraud, scams
- Obtain case numbers, affidavit and other documents.
- Analyse transactional data with the aim of detecting fraud
- Placing hard hold on all fraudulent accounts and cancelling cards
- Securing funds
- Draft indemnity to recover funds for victim.
- Ensure all fraud alerts are serviced on arrival, using indicators either false application, cloned, lost, or stolen, intercepted cards, ATM, counterfeit.
- Ensure card is listed on EDC (Electronic Data Capturing)
- Conduct EDD (Enhanced Due Diligence) on customer’s profile
- Determine the client’s source of funds and Wealth of clients who are viewed as high risk.
Must have no less than 2 years' working experience working as a Credit Card Fraud Analyst, fraud detection functions, at one of the TOP 5 banks in SA.
Must have a completed Matric.
Excellent English communication - verbal and written
Excellent client service skills
Deadline driven.
Ability to handle various personalities.
Must be willing to be based at the office, vaccinated, work overtime / shifts as required.
Computer literate
Excellent track record - references
Clear criminal record, NO ITC (credit listings), no fraud or sequestration listings
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