Voice Agent

Genpact’s job vacancy, Career and Recruitment Job title : Voice Agent – Process Associate- English – Onsite Johannesburg-CPG049446 jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries The Fraud Telephone Assistant will be responsible for answering incoming calls...

The key purpose of the Social Media Agent is to ensure an effortless customer experience across MTN’s Non-Voice Channels. The Agent operates within Social Media Customer Care (Non-Voice Channels: Customer Experience and Operations/CXO).They are responsible for engaging all MTN customers (All topics related to MTN products, service offerings, CBU & EBU)...

Candidates need to be well-spoken, computer literate, well presented with sales experience.   Roles & Responsibilities Must have the confidence and be sales driven. Must be target driven and be able to perform under pressure and up sell the product. Make sales through contacting customers directly by telephone. Be able to build repeat sales through strong...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

RESPONSIBILITIES: ●     Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ●     Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working...

**What you will be doing;**: - The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - ** 1. **Training**: - Delivers induction, product, systems, and customer experience training to agents - Deliver refresher training as required - Creates a...

**What you will be doing** The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. **1. **Training** - Delivers induction, product, systems, and customer experience training to agents - Deliver refresher training as required - Creates a training...

Fluent and clear english (100% REQUIRED) Whatsapp a 30 sec voice note to +27648800625 Call centre experience Experience with international clients Matric Certificate Willing to work USA hours 3pm to 11pm Please message me your Phone Number after you apply. **Salary**: R8,000.00 - R10,000.00 per month Ability to commute/relocate: - Johannesburg,...

Looking for a vibrant individual whose willing to go an extra mile,must be target driven and able to sell insurance policy to clients over the phone. **Salary**: R2,000.00 - R20,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Can...

**Function**: - Enterprise Specialist support Group products that are sold to Corporate, Business and Government customers. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. - Hands-on experience in SOC, FTR, MIS, Change Control, Customer Experience and customer handling with excellent English speaking and writing - Support...

Priorities and process accurate customer orders and requests - Investigate and resolve customer queries. This will include assisting customers who may have receive their orders late, have received the wrong product or have received faulty products whist ensuring timely solutions - Ownership of any escalated issues regarding delivery or collection, following...

About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and...

The above-mentioned senior position exists within the ICT Infrastructure and Client Service Department and is accountable for security and networks support within the Group. The successful incumbent should be able to address technical aspects and be able to perform security and network reviews and analyzing risks, and addressing contingency...

**Position Title: Southern Africa Director** **Location**:Johannesburg-Pretoria or Cape Town preferred**, **other capital cities in the Southern Africa region will be considered **Reports to**: Amie Batson, Executive Director **Hours per week (average)**: 40 (full time) **Our Vision and Mission** - WomenLift Health is committed to expanding the power and...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and...

Estee Lauder Companies, is the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products (including: Estée Lauder, Aramis, Clinique, Origins, M-A-C, La Mer, Bobbi Brown, Jo Malone London, TOM FORD BEAUTY, The Ordinary, Le Labo, KILIAN PARIS, Dr.Jart+) **Purpose of the Role** The Retail Human...

**Job Number** 22200350 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by...

**Job Number** 23082332 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Monitor club lounge for seating...

Customer Relationship Manager - Gauteng Johannesburg, South AfricaProperty24 – Sales /Full-time /Remote WELCOME TO OLX At OLX, we work together to build a more sustainable world through trade .We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world...