Administrator (IT) - ICT Division

4 weeks ago


Roodepoort, South Africa Fidelity Services Group Full time
Job title : Administrator (IT) - ICT DivisionJob Location : Gauteng, RoodepoortDeadline : December 27, 2024Quick Recommended Links
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Job Description: Administrator (IT) 

The Function is responsible for all admin functions in the Mobile management department and includes the following responsibilities: 

  • IT Reception 
  • Ordering office supplies 
  • Handling processing payroll orders for the IT department 
  • Collecting cell phones and ensuring they are delivered to the right branches. 
  • Support mobile team in daily tasks 
  • Coordinate the proper disposal of cell phones and ensure the return of all devices to the office following upgrades 
  • Assisting in employee terminations to ensure the retrieval of any Fidelity cell phone devices provided, if applicable 
  • Provide assistance in verifying the activation status of phone lines and ensuring ongoing usage of phones within the business 
  • Assisting IT department with asset management 

Key Responsibilities: 

  • Answer and direct phone calls and emails in a professional manner 
  • Ordering stationery and refreshments 
  • Making sure IT office and storeroom is up to standard 
  • Process and track payroll orders and maintain accurate records 
  • Perform administrative tasks as assigned 
  • Assisting with the cell phones/data devices in and out of the office 
  • Assisting Mobile admin team with daily duties so that and ensure continues support in the department 
  • Loading mobile data/minutes as per request via mail/Helpdesk 
  • Dispatch and receive cell phones form and to end users 
  • Keeping record of all new and old devices 
  • Making confirmation calls for record keeping
  • Management of incoming and outgoing stock deliveries for all mobile devices 
  • Managing stock control received from procurement 

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