Practice Manager

2 weeks ago

Pretoria, South Africa Intercare Group South Africa Full time
Job title : Practice Manager - WonderboomJob Location : Gauteng, PretoriaDeadline : January 02, 2025Quick Recommended Links
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Critical Outputs

  • Build and manage relationships between the Health Professionals and the Company.
  • Ensure the implementation of processes is conducive to customer satisfaction.
  • Identify improvement areas and implement initiatives to ensure continued levels of customer service.
  • Ensure sound operational practices aligned with the operating model of the Organisation.
  • Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
  • Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
  • Facilitate the implementation of revised operational processes by applying sound change management principles.
  • Initiate and drive practice specific best operating practice in line with policies and procedures.
  • Ensure that resources are available and operational to provide a productive work environment.
  • Ensure all monthly and annual deadlines are adhered to.
  • Proactive communication regarding to changes and initiatives to key stakeholders.
  • Ensure adherence to ethical and clinical standards to achieve legislative compliance.
  • Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
  • Ensure legislative requirements are met for registration purposes to all required bodies.
  • Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
  • Implement a local business strategy aligned to the national operational strategy of the company.
  • Continuous monitoring and analysing of operational costs and turnover.
  • Provide timeous feedback regarding budgetary deviances.
  • Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
  • Proof of management of operational costs in line with budget.
  • Manpower Planning ensuring adequate and effective staffing levels.
  • Development of team members to ensure business efficiency in conjunction with performance management.
  • Support and facilitate Human Capital initiatives and processes including Employee Relations.
  • Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.

REQUIREMENTS

  • Minimum requirement: Matric Certificate.
  • Bachelors degree or similar qualification will be an advantage.
  • Healthcare industry experience would be an advantage.
  • Basic understanding of labour legislation, financial and change management principles.
  • Computer proficiency (MS Office 365).
  • A minimum of 3 years experience in a management role.
  • Drivers License and own transport.
  • Business focused and vision orientated.
  • Emotional Intelligence including high level of empathy.
  • Inspirational leadership influence and competence.
  • Planning, organizing and controlling skills.
  • Assertiveness and diplomacy.
  • Integrity.

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