Customer Support Agent

The Customer Support Agent is responsible for delivering high-quality support services to our customers through various communication channels. Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication platforms. - Identify customer needs, clarify information, and provide solutions or...

Job DescriptionAs a key member of our team, you will be responsible for overseeing and optimizing customer support operations to ensure a positive customer experience and the overall success of the support team.This includes:Team LeadershipManaging and leading a team of support agents, ensuring they are well-trained and motivated to deliver exceptional...

Job Summary:We are seeking a highly skilled Customer Support Operations Manager to oversee and optimize our customer support operations.Key Responsibilities:Team Leadership:Manage and lead a team of support agents to ensure they are well-trained and motivated.Performance Monitoring:Track key performance metrics, such as response times and resolution rates,...

**Job Overview**We are seeking a seasoned Support Operations Manager to join our team at Express Employment Professionals.This is a unique opportunity to lead and optimize customer support operations, driving a positive customer experience and the overall success of our support team.As a key member of our leadership team, you will be responsible for...

The Nelspruit Airport of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Nelspruit.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Offer first line support to customers, which includes taking initial call from users. - Always strive for first call resolution. - Determines if fault is...

Applications are invited for the** Installer Technical Support Agent** position to be based in **Mbombela, Mpumalanga**. **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would...

**BetBus **is an electrifying and dynamic global sportsbook operator in South Africa. We are seeking a motivated and detail-oriented individual to join our team as an Operational Support Specialist. If you're passionate about sports and iGaming and want to be part of a fast-paced and exciting industry, we want to hear from you! **Responsibilities**: -...

Bet Bus is an electrifying and dynamic global sportsbook operator in South Africa. We are seeking a motivated and detail-oriented individual to join our team as an Operational Support Specialist. If you're passionate about sports and i Gaming and want to be part of a fast-paced and exciting industry, we want to hear from you! Responsibilities: - Provide...

Kendrick Recruitment is currently looking for a Sales Agent for a busy hospitality business based in the heart of Nelspruit. Are you passionate about turning inquiries into bookings? Do you thrive in a dynamic environment where you can contribute to the success of a renowned organization? We are seeking a talented Sales Agent to join our clients team and...

Customer Support Role at FOUR POINT 0The Customer Support Agent is a key member of our team, responsible for delivering exceptional support services to our customers. This role requires a high level of professionalism, effective communication skills, and a passion for problem-solving.Key Responsibilities:Customer Interaction: Respond promptly and...

Role OverviewWe are looking for a skilled Customer Support Agent to join our team at FOUR POINT 0.Key ResponsibilitiesInitial Contact - Respond promptly and professionally to customer inquiries via various communication channels, ensuring a positive first impression.Troubleshooting and Resolution - Identify customer needs, clarify information, and provide...

**REAL ESTATE AGENT** **LOCATION: SONHEUWEL, NELSPRUIT** **JOB TYPE: PERMANANT** **Key Duties and Responsibilities**: **Client Guidance and Support**: - Assist sellers and buyers in marketing and purchasing property at optimal prices and terms. - Assess client needs and financial capabilities to propose tailored solutions. **Negotiation and...

Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Nelspruit.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Strives to resolve all faults presented daily. - Determine nature of faults and the steps required to rectify it permanently. - Check Tier 1 troubleshooting before...

Maenetja Direct Marketing's affiliate marketing training program empowers partners to promote and share their exceptional products, fostering a mutually beneficial network of growth and success. We're looking for sales agent who are going to be hands on and actively look for business and maintain clients on an ongoing basis **Roles and...

Applications are invited for the above-mentioned position to be based in Nelspruit. **Key Performance Areas would include, but are not limited to**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear...

Regional Sales Agent Mpumulanga Job DescriptionThe Regional Sales Agent will play a pivotal role in driving sales growth and expanding market share within the Mpumulanga region. The successful candidate will be responsible for maximising sales baskets and building strong relationships with customers and partners.Key Responsibilities:Work to achieve set sales...

Are you a kitchen or interior designer? Home Concept is a successful, well-established Kitchen company, with various service points throughout South Africa. An exciting opportunity exists within our company, to become an Agent in multiple regions. We looking for kitchen design, sales and customer service consultant in **Nelspruit, Mpumalanga,** we need...

Applications are invited for the above-mentioned position to be based in Nelspruit. **Key Performance Areas would include, but are not limited to**: First contact and first call customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear...

We are excited to offer a fantastic opportunity for a Multilingual Customer Support Specialist to join our client's team, supporting a prestigious airline brand. This role will be based in Mpumalanga, South Africa and will involve working in a fully remote environment.