Installer Technical Support Agent

6 months ago


Nelspruit, South Africa Herotel Full time

Applications are invited for the** Installer Technical Support Agent** position to be based in **Mbombela, Mpumalanga**.

**PURPOSE OF THE ROLE**:
Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians.

**Key Performance Areas would include, but are not limited to**:

- Supply FTTH allocations to Installers.
- Escalate any FTTH allocation issues and follow up until resolved.
- Maintain all FTTH allocation records into the applicable systems.
- Provide Wireless and Fibre installation data to Installers - do installation planning.
- Do WiFi planning for each applicable installation.
- Approve installations according to signal specifications. Evaluate photos sent by Technicians from site for quality and advise accordingly.
- Assist the Installers and Technicians with advanced troubleshooting where problems occur.
- Assist the Installers and Technicians with advanced setups in the field during the install.
- Advising Sales in quotations for large, complicated installations.
- Ensure each installation is done according to the installation SOP provided.
- Do quality control after each installation.
- 1-2 years' experience in the following areas: Mikrotik, Ubiquiti, Cambium.
- 2 years Field Technician experience.
- Effective planning skills.
- Good communication skills.
- Good administrative capabilities.
- Time managing skills.
- Well disciplined.
- Must be able to work under pressure.
- Must be medically fit.
- Must have a driver's license.
- Adequate knowledge of RF protocols.
- Adequate knowledge of Fibre.

**Education Requirements**:

- Grade 12 or equivalent qualification at NQF Level 4.
- Specialized certifications would be an advantage.

**_PLEASE NOTE:_**
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.



  • Nelspruit, Mpumalanga, South Africa Dante Personnel Full time

    Job Overview: Dante Personnel is looking for a skilled Electrical Engineer to join our team in Mpumalanga. As a key member of our team, you will be responsible for overseeing the design and implementation of electrical systems for our clients.Key Responsibilities:Develop and maintain relationships with clients to understand their needs and provide...

  • Technical Assistant

    6 months ago


    Nelspruit, South Africa Herotel Full time

    Applications are invited for the **Technical Assistant** position to be based in **Mbombela.** **PURPOSE OF THE ROLE**: The Technical Assistant's main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems. **Key Performance Areas would include, but are not limited to**: - **Site Survey**: -...

  • Ict Support Specialist

    6 months ago


    Nelspruit, South Africa Ideal and Selected Candidates Full time

    **Job Overview**: **Date Posted**: Posted 36 mins ago- **Location**: Nelspruit, Mpumalanga- **Job Title**: ICT Support Specialist- **Education Level**: Certificate- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**ICT Support Specialist job vacancy in Nelspruit.**: The IT subordinate will be responsible for assisting in various tasks within...

  • Real Estate Agent

    2 months ago


    Nelspruit, South Africa Tenko Properties Full time

    **REAL ESTATE AGENT** **LOCATION: SONHEUWEL, NELSPRUIT** **JOB TYPE: PERMANANT** **Key Duties and Responsibilities**: **Client Guidance and Support**: - Assist sellers and buyers in marketing and purchasing property at optimal prices and terms. - Assess client needs and financial capabilities to propose tailored solutions. **Negotiation and...

  • Technical Assistant

    2 months ago


    Nelspruit, South Africa Herotel Full time

    Applications are invited for the **Technical Assistant** position to be based in Nelspruit**.** **PURPOSE OF THE ROLE**: The Technical Assistant's main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems. **Key Performance Areas would include, but are not limited to**: - **Site Survey**: -...


  • Nelspruit, Mpumalanga, South Africa Ideal & Selected Candidates Full time

    We are seeking a skilled IT Infrastructure Technician to join our team at Ideal & Selected Candidates.Key Responsibilities:• Provide technical support for IT systems and infrastructure.• Install, configure, and maintain hardware and software components.• Troubleshoot and resolve technical issues in a timely manner.Requirements:• 3 years of experience...


  • Nelspruit, Mpumalanga, South Africa Ideal & Selected Candidates Full time

    About Ideal & Selected CandidatesWe are a recruitment agency committed to connecting top talent with the best job opportunities in the industry.Job Summary:We are currently seeking an experienced IT Technician to join our team in Nelspruit. The successful candidate will have a strong background in IT and be proficient in troubleshooting and resolving...

  • Helpdesk Agent

    6 months ago


    Nelspruit, South Africa Herotel Full time

    Applications are invited for the above-mentioned position to be based in Nelspruit. **Key Performance Areas would include, but are not limited to**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear...

  • Helpdesk Agent

    6 months ago


    Nelspruit, South Africa Herotel Full time

    Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Nelspruit.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Strives to resolve all faults presented daily. - Determine nature of faults and the steps required to rectify it permanently. - Check Tier 1 troubleshooting before...

  • Technical Assistant

    6 months ago


    Nelspruit, South Africa Bayteck Fire SA Full time

    OHS and Fire Prevention Company in Riverside has a position available for a technical assistant. Work includes but is not limited to the service and installation of fire fighting equipment, safety signage and first aid equipment. **Salary**: R5 000,00 - R7 000,00 per month **Education**: - High School (matric) (preferred) License/Certification: -...


  • Nelspruit, Mpumalanga, South Africa Tradelink Full time

    Job DescriptionWe are seeking a highly skilled IT Field Technician to join our team at Tradelink based in Nelspruit. This is a fantastic opportunity for an individual with experience in providing technical support and maintenance services to clients.About the RoleThe successful candidate will be responsible for installing, configuring, and maintaining...


  • Nelspruit, Mpumalanga, South Africa DevFinders Full time

    We're seeking an experienced Tier 3 Technical Support Specialist to join our team at DevFinders in a remote role. This critical position offers a broad scope of responsibilities integral to our operational success, allowing you to make a significant impact on our clients' outcomes.In this role, you'll deliver advanced technical support, resolve complex...


  • Nelspruit, Mpumalanga, South Africa Tradelink Full time

    Tradelink is seeking an experienced IT Field Technician to join our team based in Nelspruit.About the RoleWe are looking for a skilled and motivated individual with strong technical skills to provide on-site support to our clients.Job RequirementsMatric certificateCompTIA A+ / N+ / relevant IT qualificationAt least 2-3 years of experience in a similar...


  • Nelspruit, Mpumalanga, South Africa Core Group Full time

    Job Title: Technical Support Specialist for Mpumalanga RegionWe are seeking a skilled Technical Support Specialist to join our team in the Mpumalanga region. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.The ideal candidate will have:Completed Matric and IT qualification (minimum...


  • Nelspruit, South Africa Tracker South Africa Full time

    **Listing reference**: track_001142 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Call Centre and Telesales**Location**:Nelspruit**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: **Job description**: **Duties and Responsibilities** - Marketing of Tracker to both existing...


  • Nelspruit, Mpumalanga, South Africa Hire Resolve Full time

    Hire Resolve is seeking a highly skilled Graduate or Junior Design Engineer to join their technical team, specializing in scaffolding design and analysis for large industrial projects across Southern Africa.About the RoleThe successful candidate will be responsible for performing calculations, designing scaffolding components, and ensuring structural...

  • Sales Agent

    7 months ago


    Nelspruit, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is currently looking for a Sales Agent for a busy hospitality business based in the heart of Nelspruit. Are you passionate about turning inquiries into bookings? Do you thrive in a dynamic environment where you can contribute to the success of a renowned organization? We are seeking a talented Sales Agent to join our clients team and...


  • Nelspruit, South Africa Jobted ZA C2 Full time

    Technical Manufacturing Artisan Nelspruit Identify and fix any mechanical, electrical and pneumatic faults that may lead to machine breakdown and to suggest best ways and practices to mitigate further problems Operational ▪ Work shift and standby as per operational requirements. ▪ Perform preventative maintenance tasks, checks and scheduled...


  • Nelspruit, South Africa Betbus Full time

    **BetBus **is an electrifying and dynamic global sportsbook operator in South Africa. We are seeking a motivated and detail-oriented individual to join our team as an Operational Support Specialist. If you're passionate about sports and iGaming and want to be part of a fast-paced and exciting industry, we want to hear from you! **Responsibilities**: -...


  • Nelspruit, South Africa Betbus Full time

    Bet Bus is an electrifying and dynamic global sportsbook operator in South Africa. We are seeking a motivated and detail-oriented individual to join our team as an Operational Support Specialist. If you're passionate about sports and i Gaming and want to be part of a fast-paced and exciting industry, we want to hear from you! Responsibilities: - Provide...