IT Stores Team Lead

4 weeks ago

Sandton, South Africa Investec Full time

Description

As an IT Store Team Leader, your primary responsibility is to ensure the store operates efficiently and smoothly. You will lead and manage a team of store staff, oversee their daily activities, and ensure that all tasks are completed accurately and promptly. Your strong leadership skills, meticulous attention to detail, and ability to multitask will be crucial in contributing to the overall success of the IT Store.

Experience, skill and capability

• Supervise and coordinate the activities of store staff, including receiving and dispatching of Kit.
• Plan and prioritize work assignments for the team to ensure optimal workflow and productivity.
• Train and develop team members on proper stores procedures, safety protocols, and company policies.
• Monitor and enforce compliance with standard operating procedures (SOPs) to maintain quality control and accuracy of inventory.
• Coordinate with other departments, such as procurement, DHL couriers, and suppliers, to ensure smooth operations and timely order fulfilment.
• Oversee inventory management and conduct regular cycle counts and audits to ensure inventory accuracy.
• Identify areas for process improvement and implement efficient stores practices to enhance productivity and cost-effectiveness.
• Ensure compliance with health and safety regulations and maintain a clean and organized stores environment.
• Resolve any issues or conflicts that arise within the team and address performance concerns through coaching and mentoring.
• Prepare regular reports on stores performance, including productivity metrics, inventory levels, and order fulfilment rates.
• Create, analyse, negotiate, and execute an array of contracts for various transactions.
• Build and maintain relationships with vendors, clients, and other business connections.
• Maintain contract-related documents and correspondence.
• Present contract information to relevant parties, such as stakeholders.
• Troubleshoot contract-related problems, such as breach of contract.
• Keep track of contracts and extend, renew, or close them out.
• Assist with the employer's compliance with mandatory standards.
• Stay informed about changes to relevant rules and regulations.
• Strong leadership abilities with the ability to motivate and guide a team towards achieving goals.
• Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Attention to detail and high level of accuracy in inventory management and data entry.
• Excellent communication skills, both verbal and written, to effectively communicate with team members and other departments.
• Proficient in using warehouse management systems and software for tracking inventory and generating reports.
• Problem-solving skills to identify and address issues in warehouse operations and implement efficient solutions.
• Ability to work in a fast-paced environment and adapt to changing priorities and demands.
• Knowledge of health and safety regulations to ensure a safe working environment.
• Ability to work well under pressure and handle stressful situations with composure.

Required Qualifications

• Minimum of a bachelor's degree in finance, Business Management or related field.
• Proven experience in a leadership or supervisory role, preferably in a warehouse or logistics setting.
• Knowledge of inventory management best practices and experience in conducting cycle counts and audits.
• Familiarity with health and safety regulations and ability to enforce safety protocols.
• Excellent computer skills, including proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Strong problem-solving skills and ability to make quick decisions.
• Excellent interpersonal skills and the ability to work collaboratively with team members and other departments.
• Strong commitment to maintaining high standards of quality and accuracy in Stores operations.
• Ability to deal effectively with confidential information

Investec Culture 

At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment. 

We are committed to diversity and inclusion when recruiting internally and externally. 


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