Regional Store Manager

2 months ago


Sandton, South Africa Capital Recruit Full time
Job Description
We are seeking a dynamic and experienced Regional Store Manager to oversee the operations of our Krammerville and Sandton stores. The ideal candidate will be a strategic thinker with a passion for retail and a proven track record of driving sales and customer satisfaction.

Key Responsibilities:

Store Operations:
  • Oversee daily operations, including sales, customer service, and inventory management.
  • Ensure adherence to company policies and procedures.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
  • Develop and implement strategies to increase sales and profitability.
Team Leadership:
  • Recruit, hire, and train a high-performing team.
  • Motivate and inspire the team to achieve sales goals.
  • Provide coaching and mentorship to develop team members.
  • Foster a positive and inclusive work environment.
Customer Experience:
  • Drive exceptional customer service and satisfaction.
  • Resolve customer complaints and issues promptly and professionally.
  • Implement strategies to enhance the overall customer experience.

Visual Merchandising:
  • Ensure stores are visually appealing and merchandise is displayed effectively.
  • Stay up-to-date with the latest trends and industry best practices.
Financial Management:
  • Manage store budgets and expenses.
  • Analyze financial reports to identify opportunities for cost savings.
  • Implement strategies to improve profitability.


RequirementsQualifications and Experience:
  • Minimum of 5 years' experience in retail management, preferably in a luxury or high-end retail environment.
  • Proven track record of achieving sales targets and improving store performance.
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Proficiency in retail management software and systems.
  • A passion for the retail industry and a keen eye for detail.


Requirements
Qualifications and Experience: Minimum of 5 years' experience in retail management, preferably in a luxury or high-end retail environment. Proven track record of achieving sales targets and improving store performance. Strong leadership and people management skills. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in retail management software and systems. A passion for the retail industry and a keen eye for detail.
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