Customer Service Advisor- Impact Sourcing

5 months ago

Cape Town, South Africa Teleperformance Full time

Overview

Are you ready for your next challenge? Are you looking for an exciting new opportunity? If so, read on…

We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets, Teleperformance are the worldwide leader in delivering an outstanding customer experience. We are currently going through an incredibly exciting time and as we continue to grow our business in South Africa we have an excellent opportunity for enthusiastic, passionate and driven Customer Sales and Service Specialists to join our team. Our philosophy is transforming passion into Excellence

Do you aspire to enter and build a career in the exciting and fast-growing BPO Sector?

If you want to work in the new Digital world where Finance, Technology and Customer Experience meet, then this opportunity is for you

Qualifications

· A positive, aspirational attitude, learning ability and a growth mindset

· A strong work ethic, a drive to achieve success and be a team player

· A Business, Finance, Accounting or related Certificate, Diploma or Degree

· A strong attention to detail and critical thinking

· Good English communication skills

· Digital savvy and interest

· Grade 12 or equivalent’s will be considered if you have achieved strong results in Maths, Accounting and Business related subjects.

· TVET and University graduates given preference, ideally with one of the following academic disciplines (Diplomas or Degree’s):

Financial Management Legal Services Economics and Accounting

Responsibilities

The Global Business Services Financial Services Skills Accelerator is a structured, integrated 6 month intensive learning journey designed to prepare qualifying applicants for learning and employment opportunities within the Global Financial and Business Services Sector.

This learning journey is targeted at Banking, Insurance, Finance, Accounting and Outsourced Financial Services job opportunities.

Teleperformance are innovatively collaborating with service providers to prepare talented youth for employment opportunities within meaningful and sustainable careers in the South African Financial and Business Services Sector.

Secure your future by upskilling in critical transferable and in demand skills that will secure your employability now and in the future.

This opportunity is aimed at financial graduates, or those soon to graduate requiring work integrated learning as a final step to qualification and employment.

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