Network Specialist
2 months ago
Network Specialist
Minimum Requirements:
- Relevant Qualification (Diplomas and Certification) (NQF 6)
- 3 to 5 years of job-related experience.
- Fortinet certifications such as Fortinet NSE 4 or NSE 5 (NSE 7 and NSE 8 are advantageous).
- Certification or proven experience in implementing 2FA solutions.
- Any additional certifications in IT Networking, Security, or Desktop Support are a plus (e.g., CompTIA Network+
- Security+, Cisco CCNA, or Microsoft Certified Desktop Support Technician).
Required Skills and Experience:
- Fortinet Technology Expertise:
- Minimum of 3-5 years of hands-on experience with Fortinet solutions (firewalls, VPN, etc.).
- Strong experience with configuring and deploying FortiClient VPN solutions.
- Experience with two-factor authentication (2FA) implementation, preferably with Fortinet tools.
Desktop Support:
- Solid background in desktop support, assisting end-users with VPN and security-related issues.
- Ability to troubleshoot client-side VPN and 2FA issues.
- IT Networking Knowledge:
o Proficiency in IT networking principles, including firewall configurations, VPN setup, and secure access protocols. - Experience with network diagnostics, security auditing, and troubleshooting network issues related to VPN
Customer Engagement:
- Excellent communication skills to engage with end-users and stakeholders for training and troubleshooting.
- Ability to explain technical concepts in non-technical language to ensure user understanding and adoption.
Responsibilities:
- Lead the implementation of 2FA on FortiClient VPN across various user groups.
- Configure and manage Fortinet firewall and VPN policies to support 2FA.
- Provide end-user desktop support during the 2FA rollout, troubleshooting, and resolving connectivity issues.
- Collaborate with IT networking teams to ensure network readiness and secure integration of 2FA.
- Engage with customers and stakeholders to communicate project status, resolve concerns, and provide training on
2FA usage. - Document all technical processes, configurations, and user support procedures to ensure smooth handover post-implementation.
- Assist in monitoring and auditing the security posture after 2FA implementation to ensure continued compliance and
protection.
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