Customer & Operation Analyst

**Job Title**:Debt Collections Operations Analyst **Location**:Gauteng/Bedfordview **Work Arrangement**:In Office **Remuneration & Benefits**:Negotiable salary, medical aid contribution **_About Our Client: _** Our client is a leading software solutions company based in Johannesburg, specializing in digital verification and payment solutions. They have...

A banking client seeks to hire an experienced and qualified LEAD SOLUTION ANALYST to join their Salesforce team. The team is embarking on introducing new functionality that allows customers to use WhatsApp to upload supporting documents.JOB DESCRIPTION:  Job Title:                                            Lead...

**Position**: Senior Data Analyst | Fintech & Software Solutions **Location**: Gauteng/Bedfordview **Remuneration & Benefits**:Salary negotiable | Medical aid contribution | Provident Fund **About Our Client**: Our client is a software solutions company based in Johannesburg. They specialize in digital verification and payment solutions that ensure...

**Position Title: Real Time Analyst** **Position Summary**: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key...

**Position Title: Real Time Analyst** **Position Summary**: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key...

EOS is a high-end, customer centric, sales environment with two locations in KZN and in Gauteng. We are urgently looking for MTN or Multichoice Quality Assurance Analysts, to help us expand our business. **Responsibilities** - Monitor outbound calls to assess sales agents ensuring that all agents use the same script, aftercall procedures and accountability...

Service Desk Analyst The purpose of this position is first line contact with clients. Receiving, assessing, and assigning calls to the correct resolver groups. Responsibilities: Provide first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques Use...

**Â The Real-Time Analyst** **Summary of Dutie**_s: _**As a Real Time Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance schedule adherence of Agents in real-time, ensuring optimum service levels are achieved to deliver consistent performance. **KEY RESPONSIBILITIES**: - 110% floor...

A broad-based multinational media and entertainment group headquartered in South Africa, Dubai, and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households seeks the services of a TECHNICAL SUPPORT ANYLYST.JOB DESCRIPTION:  Job Title:         ...

Job Description To analyses credit data to estimate degree of risk in extending credit or lending money Consults with management to assist in corporate planning- - Adhere to negotiated service levels and turnaround times in support of business strategy.- Ability to effectively prioritise and organise workflow.- Customer and results driven.- Make informed...

2023-08-11 - 2023-09-01 - Permanent - JHB002881 - Building & Construction- Property- Gauteng, Randburg - R 30000 - R 40000 Monthly Cost To Company- REQUIREMENTS: - Diploma or Bachelor's Degree in Business Administration, Management, or a related field would be advantageous. - Proven experience (min 3 years) in Operations Management within the Construction/...

Our client who is a well-established agnostic LTE provider, offering their clients access to an expansive ever-growing national mobile footprint, is seeking an experienced Operations Administrator with proven experience in the Internet Service Provider environment. **Requirements**: - 5 Years experience in a fast-paced ISP company with a proven track...

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you are part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for...

The Service Coordinator plays a pivotal role in ensuring the smooth operation of our service department. This position involves managing a team of 8 Service Technicians located in Durban, Gqeberha, and Cape Town. The successful candidate will possess excellent communication skills, as they will be responsible for engaging with customers and coordinating...

The Service Coordinator plays a pivotal role in ensuring the smooth operation of our service department. This position involves managing a team of 8 Service Technicians located in Durban, Gqeberha, and Cape Town. The successful candidate will possess excellent communication skills, as they will be responsible for engaging with customers and coordinating...

Our client has an opportunity available for a DTP Operator.Requirements: Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to effectively present information to one-on-one and small group situations to suppliers, clients, and other employees of the organization.Ability to read and interpret documents such as safety...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Our Client a Global Tech firm is seeking a Senior Specialist Insight and reporting/ Data analyst (Senior, Intermediate and Junior) to join their team in Randburg. They offer stability, growth, attractive rates and a great working environment. The Senior Specialist Analytics and Insights is responsible for providing expert-level support in the development...

Our Client a Global Tech firm is seeking a Senior Specialist Insight and reporting/ Data analyst (Senior, Intermediate and Junior) to join their team in Randburg. They offer stability, growth, attractive rates and a great working environment.The Senior Specialist Analytics and Insights is responsible for providing expert-level support in the development and...