Operations Travel Specialist
1 month ago
Key Responsibilities:
- Constant, consistent interaction and clear communication with colleagues, agents, operators, guests, and suppliers, telephonically and via email.
- Managing the reservations process including handling of bookings from Confirmed to finalizing, including invoicing and travel documents.
- Ensuring turnaround times are strictly adhered to according to standard operating practices.
- Saturday duty on a rotation basis.
- Public Holiday duty on a rotation basis.
- Backup for colleagues when they are away from the office.
- Expanding product knowledge through attending training sessions.
- Upholding the values of Care of the people, Care of land, and Care of the wildlife.
Qualifications and Skills:
- A good knowledge of any of the destinations promoted within South, Southern, and East Africa.
- An in-depth geographical, logistical, and product knowledge of two of the following regions: South, Southern, and East Africa.
- Good understanding of delivering excellent service to Travel Planner/guests.
- An in-depth knowledge of Tourplan or a similar booking system.
- A willingness and aptitude to learn.
- Good organizational ability.
- Lateral thinking ability.
- Initiative.
- Communication skills and fluent in written and spoken English.
- Organizational skills including time management and prioritizing of tasks.
- Computer literate with experience with Word, Excel, PowerPoint, and Outlook.
- Web reporting portal.
- Understanding of the travel industry through study or work experience.
- Market knowledge and how it operates.
- Attention to detail.
- Working in an orderly manner to ensure that files can be continued by other Consultants when necessary.
- Working knowledge of Tourplan and WETU.
- Understanding of quantitative and qualitative data.
- Relevant understanding of the Business to create strategy and make commercial decisions.
- Sales process and methodologies.
- Sales and Brand representation.
- Guest/Client delight.
- Teamwork and interpersonal skills.
- Conflict management and resolution.
- Paperless filing and Database filing and management.
- High energy levels needed.
- Must be able to add value.
- Able to travel; flexibility in terms of working hours.
- Self-driven; very responsible but fun; passionate about the company.
- Proactive, have a sense of urgency, and be able to act quickly to resolve problems.
Experience:
- Must have at least 3 or more years of tour operating experience.
- Tourplan experience is an advantage.
- Wetu experience is an advantage.
Personal Characteristics:
- Good interpersonal skills.
- Sense of urgency.
- Passionate about guest delight.
- Diligence and self-motivation to meet deadlines and keep on top of your job.
- Willingness/ability to share information and teach and inspire others.
We have other current jobs related to this field that you can find below
-
Operations Travel Specialist
4 weeks ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeA Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role.Experience required:Must have at least 3 or more years of tour operating experienceTourplan experience is an advantageWetu experience is an advantageGood knowledge of any of the destinations within South, Southern and East AfricaAn in-depth...
-
Operations Travel Specialist
2 weeks ago
Sandton, City of Johannesburg Metropolitan Municipality, Gauteng, , South Africa FreeRecruit Full timeA Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role. Experience required: Must have at least 3 or more years of tour operating experience Tourplan experience is an advantage Wetu experience is an advantage Good knowledge of any of the destinations within South, Southern and East Africa An in-depth...
-
Operations Travel Specialist
1 month ago
Sandton, City of Johannesburg Metropolitan Municipality, Gauteng, 2031, South Africa FreeRecruit Full timeA Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role. Experience required: Must have at least 3 or more years of tour operating experience Tourplan experience is an advantage Wetu experience is an advantage Good knowledge of any of the destinations within South, Southern and East Africa An in-depth...
-
Operations Travel Specialist
4 weeks ago
Sandton, City of Johannesburg Metropolitan Municipality, Gauteng, 2031, South Africa FreeRecruit Full timeA Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role. Experience required: Must have at least 3 or more years of tour operating experience Tourplan experience is an advantage Wetu experience is an advantage Good knowledge of any of the destinations within South, Southern and East Africa An in-depth...
-
Operations Travel Specialist
1 month ago
Johannesburg, South Africa Executive Placings Full timeA Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role.Experience required:Must have at least 3 or more years of tour operating experienceTourplan experience is an advantageWetu experience is an advantageGood knowledge of any of the destinations within South, Southern and East AfricaAn in-depth...
-
Operations Travel Specialist
4 weeks ago
Johannesburg, South Africa Executive Placings Full timeA Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role.Experience required:Must have at least 3 or more years of tour operating experienceTourplan experience is an advantageWetu experience is an advantageGood knowledge of any of the destinations within South, Southern and East AfricaAn in-depth...
-
Operations Travel Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full timeThe Operations Travel Specialist is responsible for managing the reservations process, ensuring excellent service delivery, and maintaining clear communication with all stakeholders. The role requires a deep understanding of the travel industry, product knowledge, and the ability to work efficiently in a fast-paced environment. Key Responsibilities:Constant,...
-
Travel Specialists
2 weeks ago
Johannesburg, Gauteng, South Africa Freerecruit Full timeLooking for Travel Specialists for a luxury travel company based in Johannesburg. Junior and Senior positions available.Junior – 1 to 4 years of Travel Specialist experienceSenior – 4 to 7 years of Travel Specialist experience Duties:Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made...
-
Travel Specialists
7 days ago
Johannesburg, South Africa Executive Placings Full timeLooking for Travel Specialists for a luxury travel company. Junior and Senior positions available. Junior - 1 to 4 years of Travel Specialist experience Senior - 4 to 7 years of Travel Specialist experience **Duties**: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made...
-
Travel Specialists
2 weeks ago
Johannesburg, Gauteng, South Africa Executive Placings Full timeLooking for Travel Specialists for a luxury travel company. Junior and Senior positions available.Junior - 1 to 4 years of Travel Specialist experienceSenior - 4 to 7 years of Travel Specialist experienceDuties:Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made itineraries.Managing the...
-
Travel Specialist Support
4 weeks ago
Johannesburg, South Africa MORE Family Collection Full timeThe Travel Specialist Support provides administrative support to the Africa Travel Specialist team throughout the bookings, confirmation, and travel stage of a guests holiday. They are aligned to 2-3 Africa Travel Specialists and are responsible for assisting in all administrative details pertaining to a travel itinerary and the accompanying travel...
-
Travel Specialist Support
2 weeks ago
Johannesburg, Gauteng, South Africa MORE Family Collection Full timeThe Travel Specialist Support provides administrative support to the Africa Travel Specialist team throughout the bookings, confirmation, and travel stage of a guests holiday. They are aligned to 2-3 Africa Travel Specialists and are responsible for assisting in all administrative details pertaining to a travel itinerary and the accompanying travel...
-
Travel Specialist Support
3 weeks ago
Johannesburg, South Africa MORE Family Collection Full timeThe Travel Specialist Support provides administrative support to the Africa Travel Specialist team throughout the bookings, confirmation, and travel stage of a guests holiday. They are aligned to 2-3 Africa Travel Specialists and are responsible for assisting in all administrative details pertaining to a travel itinerary and the accompanying travel...
-
Travel Concierge for Africa
2 weeks ago
Johannesburg, Gauteng, South Africa Jacada Travel Full timeWe are growing our Concierge team We're looking for a creative, organised travel enthusiast with high attention to detail and a good knowledge of South and East Africa.Travel experience is not mandatory. Let us help you explore the worldAbout The RoleAs a leading luxury tour operator, we pride ourselves on the care and service that goes into our client...
-
Travel Specialists
2 weeks ago
Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, , South Africa FreeRecruit Full timeLooking for Travel Specialists for a luxury travel company based in Johannesburg. Junior and Senior positions available. Junior – 1 to 4 years of Travel Specialist experience Senior – 4 to 7 years of Travel Specialist experience Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT...
-
Travel Specialists
4 weeks ago
Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa FreeRecruit Full timeLooking for Travel Specialists for a luxury travel company based in Johannesburg. Junior and Senior positions available. Junior – 1 to 4 years of Travel Specialist experience Senior – 4 to 7 years of Travel Specialist experience Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT...
-
Travel Specialists
2 months ago
Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa FreeRecruit Full timeLooking for Travel Specialists for a luxury travel company based in Johannesburg. Junior and Senior positions available. Junior – 1 to 4 years of Travel Specialist experience Senior – 4 to 7 years of Travel Specialist experience Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT...
-
Senior Travel Specialist
3 weeks ago
Johannesburg, South Africa HotelJobs.co.za Full timeOur client, a luxury travel brand, is looking for a Senior Travel Specialist who will give passionately to their role, work tirelessly and have the guest experience at the core of their focus daily. KEY OUTPUTS: - Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT...
-
Senior Travel Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa HotelJobs Full timeOur client, a luxury travel brand, is looking for a Senior Travel Specialist who will give passionately to their role, work tirelessly and have the guest experience at the core of their focus daily.KEY OUTPUTS: Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailormade...
-
Travel Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa HotelJobs Full timeAre you passionate about creating exceptional guest experiences while contributing to the sustainability of our communities and environment? Kendrick Recruitment is seeking a dedicated and experienced individual to join our clients team as a Travel Specialist.: Travel Specialist: Johannesburg: Depending on experienceResponsibilities Creative planning and...
