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IT Infrastructure Manager
2 months ago
Our client in the logistics space is seeking an IT Infrastructure Manager to join their team.
This role is an in-person position
Purpose of the role
Reporting to the Head of IT, the post-holder is responsible for providing an excellent level of 3rd line support to the IT team, giving support across the whole of the business in Front and Back-office functions
The role will have oversight of IT Operations including Service Delivery, Application and Network Infrastructure
Minimum skills and knowledge required
- Degree or relevant Certifications in IT discipline
- MCSE + Security
- Fortinet Certified Professional
- ITIL Service delivery manager qualifications (Desirable)
- In-depth ITIL Knowledge
- Mentoring / Supervising a team experience
- 3 years of appropriate experience supporting IT infrastructure and service delivery, preferably with a medium-to-large organisation
- Excellent understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc.
- A probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies
- A solid customer-orientated approach with a delivery bias
- Ability to prioritise and allocate resources/effort appropriately
- Experience working with 3rd party service providers
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