IT Infrastructure Manager

2 weeks ago

Cape Town, South Africa Parvana Strategic Sourcing Full time

Job listing Job details

Job Information

Industry
- Financial ServicesJob ID
- J104339City
- Cape TownProvince
- Western CapeCountry
- South AfricaPostal Code
- 8001**Client Details**:

- An international and highly regarded philanthropic organisation dedicated to education and social initiatives. Be part of a large global, very dynamic team that is highly ethical, progressive and dedicated to the greater good of society.**Role Responsibilities**:

- Oversee technical infrastructure operations, administration, and reporting.
- Align with Shared Services IS Strategy for effective integration.
- Plan infrastructure growth and capacity development.
- Establish procedures, policies, and training protocols.
- Manage maintenance, design, and analysis of infrastructure.
- Recommend updates to services and standards.
- Define and implement IT Disaster Recovery Strategy.
- Set software, hardware standards, and conduct performance testing.
- Ensure security maintenance across systems.
- Supervise operational costs, estimates, and network providers.
- Handle IT assets, inventory management, and vendor negotiations.
- Guide Information Systems projects and design delivery.
- Govern incidents, problems, and change management.
- Strive for customer excellence and satisfaction.
- Build and lead Shared Services IT while collaborating with stakeholders.
- Ensure IT accountability, innovation, and security.
- Implement and uphold policies, procedures, and risk management.
- Foster relationships with stakeholders, clients, and teams.
- Manage IT finances and mitigate risks effectively.

**Relevant Qualifications / Experience**:

- Holds a relevant Technology qualification (preferably postgraduate level).
- Possesses a Project Management Qualification.
- Holds an ITIL Qualification.
- Brings 6 - 8 years of technical experience.
- Holds 3 - 5 years of relevant management experience.
- Ability to demonstrate strong leadership and management skills.
- Proficient in Quality Management.
- Skilled in problem solving and resolution.
- Experienced in analysing, implementing, and evaluating IT systems/infrastructure and relevant specifications.
- Proficient in commissioning services from third parties and managing relationships with suppliers and contractors.
- Possesses a solid understanding of IT Infrastructure and operations practices.
- Proficient in Microsoft Word, Excel, and PowerPoint.

**Job ID**:

- J104339

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