Stakeholder Relations Manager

7 days ago

Midrand, South Africa Ikwezi Mining Full time
Overview:
As a Stakeholder Relations Manager, you will be responsible to maintain and enhance the organization's relationship with customers, partners, investors, community groups, and government entities.

Key responsibilities:
  • Develop and execute stakeholder engagement strategies
  • Identify key stakeholders and maintain a comprehensive stakeholder database
  • Conduct regular meetings and consultations with stakeholders to understand their perspectives and address their concerns
  • Develop clear, concise, and effective communication materials for stakeholders
  • Ensure timely and accurate information dissemination to stakeholders through various channels (e.g., emails, newsletters, social media, press releases)
  • Act as the primary point of contact for stakeholder inquiries and feedback
  • Build and maintain strong, positive relationships with stakeholders
  • Facilitate collaboration and partnership opportunities with stakeholders
  • Address and resolve conflicts or issues that arise with stakeholders
  • Monitor and analyze stakeholder attitudes, perceptions, and expectations
  • Conduct surveys, focus groups, and other research methods to gather stakeholder feedback
  • Use data and insights to inform and improve stakeholder engagement strategies
  • Contribute to the development and implementation of the organization’s strategic plans
  • Align stakeholder engagement activities with organizational goals and objectives
  • Prepare reports and presentations on stakeholder engagement activities and outcomes
  • Ensure compliance with relevant regulations and standards related to stakeholder engagement
  • Prepare and submit regular reports to senior management and regulatory bodies, as required
  • Plan and execute stakeholder events, such as forums, workshops, and community meetings
  • Coordinate logistics, invitations, and follow-up activities for stakeholder events

Minimum requirements:
  • Bachelor’s degree in Communications, Public Relations, Business Administration, or a related field
  • 7 to 10 years experience in stakeholder management, public relations, or a related role
  • 3 to 5 years experience as a Supervisor / Manager
  • Proven track record of successfully managing stakeholder relationships and engagement initiatives
  • Ability to articulate complex information clearly and concisely in written and verbal forms
  • Strong ability to build relationships, negotiate, and manage conflicts
  • Proficient in planning, organizing, and executing projects and events
  • Familiarity with CRM software, communication platforms, and Microsoft Office Suite

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