Specialist: Employee Relations Advisor

2 weeks ago


Midrand, Gauteng, South Africa Vodafone Full time

Role purpose:

To deliver a consistent and high quality HR Services experience with regards to Employee Relations. To align to global standards in order to ensure a consistent, efficient and effective

Your responsibilities will include:

To be the first point of contact to the business for all ER process and policy queries and/or issues.

To provide an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management and sick leave management.

Providing support and consultation to both staff and line management throughout the ER process. Liaise with the Employment Law division on complex cases.
To facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process. This includes acting as liaison between the Insurer and other stakeholders and to facilitate the payment logistics as applicable.
To facilitate, investigate and appropriate close HR related Speak Up cases
Build and maintain relationships/clarify expectations with key stakeholders.
To be involved in sub
- project deliverables on needs driven basis.

Keep abreast of latest HR trends (best practice), tools and techniques through networking and monitoring the micro and macro environment.

Maintain current reporting requirements to the relevant stakeholders and create and enhance ER related reporting

3yr Degree/Diploma in HR/ER related field - essential
Honors degree in HR/ER-related field - desirable
3-5 years relevant experience in HR related field/ER (essential) - with Degree/Diploma

Knowledge
Labour Legislation, BCEA
Employee Relation Practices
HR policies and procedure
Microsoft Office software packages
SAP (advantage)
HR processes (advantage)
HR Theories and Models
Business Understanding

Skills
Communication/engagement
Evaluation
Consulting
Interpersonal
Negotiation
Judgement
Decision making
Problem solving
Rapport building skills
Conflict resolution skills
Relationship Building
Presentation and reporting skills

Closing date for Applications
:21 March 2023.
The base location for this role is,
Midrand, Vodacom Campus.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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