Franchisee Admin Assistant

1 week ago

Durban, KwaZulu-Natal, South Africa Pedros Full time R180 000 - R250 000 per year

Job Description
We are seeking a highly organized and proactive
Franchisee Admin Assistant
to support the day-to-day operations of our New Business department. The successful candidate will assist with administrative tasks, maintain communication with franchisees, and ensure the smooth flow of information between the New Business department and franchise partners.

Duties And Responsibilities

  • Act as a point of contact between the company and franchisees, ensuring clear and timely communication
  • Maintain and update franchisee records, contracts, compliance documentation, and other related files
  • Manage the franchising mailbox, ensuring all enquiries are addressed promptly and professionally
  • Process Company Card and Nedfleet Card transactions for the New Business team in the Johannesburg region
  • Follow up with franchise applicants to obtain any outstanding documentation required for their application
  • Coordinate and schedule first and second-round interviews, including site discussions with relevant stakeholders
  • Draft outcome letters to inform applicants of the approval or decline of their franchise application
  • Maintain and update the Daily Development Statistics Tracker, including data on applications received, interviews conducted, and approvals granted
  • Organize and regularly update the Agreements and Documents folder on SharePoint to ensure easy access and accuracy
  • Maintain and update the Master Contact List with accurate franchisee and stakeholder information
  • Prepare comprehensive interview packs for panel review ahead of scheduled interviews
  • Rename and organize franchise applicant documents on SharePoint according to naming conventions
  • Set up and manage WhatsApp groups for newly opened stores to support communication and operations
  • Collate, verify, and process all documentation received for new local franchise applications

Requirements

  • Education: Matric (required); diploma or certificate in Business Administration or a related field
  • Experience: 1–3 years in an administrative or support role (experience in a franchise environment is advantageous)
  • Strong written and verbal communication skills
  • High level of attention to detail and organizational skills
  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
  • Ability to multitask and work under pressure
  • A proactive, service-oriented attitude with the ability to build strong relationships

Apply

  • Junior Admin Assistant

    1 day ago

    Durban, KwaZulu-Natal, South Africa To Be Confirmed Full time R200 000 - R400 000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Junior Admin Assistant located in Durban. The Junior Admin Assistant will be responsible for providing administrative support, managing phone calls and inquiries, performing clerical duties, and assisting executives with administrative tasks. The role...

  • TLC Field Service Advisor

    5 days ago

    Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Limited Full time R250 000 - R600 000 per year

    TLC Head Office has an opportunity for a TLC Field Service Advisor. You will be responsible for implementing and maintaining all aspects of the TLC franchise system within responsible stores.Essential:Grade 12 – Matric or Senior Certificate or relevant qualification2 – 5 years' experience in a store retail management...

  • Store Admin Managers

    1 week ago

    Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Limited Full time R250 000 - R400 000 per year

    Dis-Chem Pharmacies has opportunities available for Store Admin Managers for their Midlands/North Coast store. You will assist in managing, implementing  and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.Minimum Requirements:Essential:Grade 12/...

  • Store Admin Managers

    1 week ago

    Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Limited Full time R400 000 - R600 000 per year

    Dis-Chem Pharmacies has opportunities available for Store Admin Managers for their South Coast / Eastern Cape stores.You will assist in managing, implementing  and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.Minimum Requirements…Essential:Grade 12/...

  • Admin Clerk

    1 week ago

    Durban, KwaZulu-Natal, South Africa RCL Foods Full time R180 000 - R250 000 per year

    Job DescriptionRCL FOODS is on the hunt for an experienced Admin Clerk (Creditors) FTC to join our dynamic Accounts Payable team, based at our Westville head office in Durban.The successful incumbent will be responsible for administering the records of every supplier (vendor) that enters into a transaction with the Group.Duties & ResponsibilitiesCreditor...

  • Admin Intern Full-time

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa B&E: Design Firm Full time R60 000 - R120 000 per year

    Market the Future with B&E: Design FirmWhat You'll DoAs anAdmin InternatB&E: Design Firm, you'll play a key role in keeping our operations organised, projects running smoothly, and communication clear between clients and our internal teams. This role is ideal for someone who is detail-oriented, proactive, and eager to learn the behind-the-scenes workings of...

  • Store Assistant Managers

    1 week ago

    Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Limited Full time R250 000 - R500 000 per year

    Dis-Chem Pharmacies has opportunities available for Store Assistant Managers for their South Coast/Eastern Cape Stores .To Assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare...

  • Store Assistant Managers

    1 week ago

    Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Limited Full time R250 000 - R500 000 per year

    Dis-Chem Pharmacies has opportunities available for Store Assistant Managers for their Midlands/North Coast Stores.To assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports...

  • Merchandise Admin Assistant Sheet Street

    3 days ago

    Durban, KwaZulu-Natal, South Africa Mr Price Group Careers Full time R120 000 - R180 000 per year

    To support and assist the Buying and Planning team with administrative and technical duties to enable the merchant processes and timelines.

  • Office Assistant

    1 week ago

    Durban, KwaZulu-Natal, South Africa Ozz Cash and Carry Full time R60 000 - R90 000 per year

    Office admin assitant required must have knowledge in pastel and excel must have good manners and be able to work with multiple people. must have conversational skillsJob Types: Full-time, PermanentPay: R5 000,00 - R7 500,00 per monthWork Location: In person