TLC Field Service Advisor

3 days ago

Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Limited Full time R250 000 - R600 000 per year
TLC Head Office has an opportunity for a TLC Field Service Advisor. You will be responsible for implementing and maintaining all aspects of the TLC franchise system within responsible stores.

Essential:

  • Grade 12 – Matric or Senior Certificate or relevant qualification
  • 2 – 5 years' experience in a store retail management discipline

Advantageous:

  • Sales/Marketing/Operations Management diploma/ Degree
  • Experience within a pharmacy environment

Job Specifications:

  • Ensure that operational standards and operating systems are adhered to
  • Conduct regular store visits in line with the FSA checklist
  • Monitor store-ordering processes and ensure stock levels flow
  • Ensure that the merchandising is accurate
  • Liaise with pharmacy regarding planned and suggested orders and external suppliers
  • Ensure that all required TLC corporate identity (CI) for stores is updated
  • Administer ongoing training in store
  • Monitor and support franchisees. Assist franchisee where needed
  • Review store BI reports and discuss with management
  • Drive store compliance and ensure operational standards and procedures are adhered to by franchisee
  • Maintain continuous communication with store
  • Recommend improvements and implement new processes and programs where necessary
  • Effectively manage field services issues, stock management and merchandising requirements for all franchisees
  • Participate in TLC store opening (conversions or new stores) projects and ensure operational logistics with the franchisee are in place
  • Analyse new store operational requirements and devise operational support plan
  • Implement all new business integration project plans from start to finish
  • Coordinate activities related to the receiving and pricing of stock in preparation for the opening of the store
  • Ensure that any rising issues or concerns are managed or escalated to the project team and resolved efficiently
  • Implement all TLC franchisee marketing and advertising campaigns at store level, in conjunction with the Marketing Department
  • Ensure store staff is trained and able to sell/market the assigned campaign
  • Oversee the stores financial performance to ensure a profitable franchise model.
  • Evaluate and analyse store financial benchmarks and turnover figures monthly
  • Communicate negative growth immediately and manage recovery plans, in conjunction with the Franchisee and TLC management team
  • Assist the franchisee with any reasonable duties in the trading routine and optimising the operations of the store
  • Planning work schedules, including weekly and monthly timetables to ensure alignment with store support

Competencies:

Essential:

  • Excellent telephone manner and language communication skills
  • English & Afrikaans – read, write and speak well

Remuneration and benefits:

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

  • Field Service Coordinator

    1 week ago

    Durban, KwaZulu-Natal, South Africa Barrows Full time R300 000 - R600 000 per year

    TheCompanyAs an Industry Leader, Tradereach provides our clients with an integrated retail POS display management solution. Services include: freight, warehousing, installation, tracking and maintenance.Built on the back of the principles of service excellence, operational efficiency and the latest technology, Tradereach has a national footprint which is...

  • Field Services Engineer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Trilab Support , Laboratory Instruments Full time R80 000 - R120 000 per year

    Company DescriptionTrilab Support, is a laboratory instrument support and services company within the chemical, pharmaceutical, food, educational, petroleum and healthcare industries.Role DescriptionThis is a full-time on-site role for a Field Service Technician based in Durban. The Field Service Technician will be responsible for installing, maintaining,...

  • Field Service Technician

    3 days ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Field Service Technician Commissioning ResponsibilitiesRepresent The Company on-site as a team member or leaderCollaborate with internal departments for seamless commissioningOversee on-site commissioning post-installationManage testing and successful handover to customersComplete testing procedures and documentationPrepare and present technical reports...

  • Field Service Technician

    1 week ago

    Durban, KwaZulu-Natal, South Africa Eazi Access Rental Full time R90 000 - R120 000 per year

    1. JOB PURPOSETo ensure that equipment is delivered and proactively maintained in good working order, fully functional and free from any damages that might cause harm, therefore safe to operate as defined by MEWP standards.2. Key performance areasOff-load of MEWP Equipment· Off-load machine, perform PDI (Post Delivery Inspection) together with the customers...

  • Financial Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Tescon Financial Advisors Full time R600 000 - R1 200 000 per year

    Company DescriptionTescon Financial Advisors is a juristic representative of Discovery Life Limited. Discovery Life Limited is a registered long-term insurer and an authorized financial services provider. Tescon Financial Advisors offers a range of financial services and products. The company is dedicated to providing clients with tailored financial...

  • Field Service Engineer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Alcon Full time

    At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a...

  • Junior Financial Advisor

    3 days ago

    Durban, KwaZulu-Natal, South Africa Hire Resolve Full time R250 000 - R500 000 per year

    A leading financial services firm with a legacy spanning nearly a century, is seeking a Junior Financial Advisor to join their team. This business focuses on helping professionals, business owners, and families grow and protect their wealth. Their approach is centred on investment-led financial planning, supported by a team of highly qualified advisors with...

  • Financial Advisor

    1 week ago

    Durban, KwaZulu-Natal, South Africa Sanlam BlueStar Full time R600 000 - R1 200 000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a Financial Advisor at Sanlam BlueStar. The Financial Advisor will be responsible for financial planning, retirement planning, investments, and providing financial advisory services. The role is located in Durban, Johannesburg, Cape Town,...

  • Experienced Financial Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa May-San Financial Services Full time R1 500 000 - R2 000 000 per year

    May-San Financial Services, an Old Mutual Agency franchise, provides advisors with a structured roadmap to success, enhancing client outcomes through greater efficiencies and superior support. Operating under the OM FSP License, May-San Financial Services equips advisors with the top-tier resources, tools, and advice backed by Old Mutual's esteemed...

  • Financial Advisor

    1 week ago

    Durban, KwaZulu-Natal, South Africa Crayon 🖍️ Full time R250 000 - R750 000 per year

    Note: This role is for one of our clients. While we do track apply clicks, you'll need to complete the quick steps on Crayon for your application to be considered.How you'll roleAs a Financial Advisor, you'll play a crucial role in guiding clients through their financial planning and investment decisions. Based in Durban or Johannesburg, you'll deliver...