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Front Desk Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa InUversal Group Full time R40 000 - R60 000 per year

Job Summary

SCINMED is looking for an ambitious and vibrant Front Desk Co-ordinator to join their Hyde Park team.  The successful candidate must be polite, friendly and welcoming as well as have strong attention to detail.

Primary Duties

·      
General Reception duties.

·      Be the first point of contact for all clients on a daily basis, providing a friendly and welcoming front of house service.

·      Diary and booking management.

·      Ensure visibility and readiness to assist clients as and when the need arises.

·      Understanding of all key services.

·      Closing sales throughout the day.

·      Pay and adjust any EFT payments.

·      Prepare Doctors patient files.

·      Put treatment schedules together if applicable and send to patients within 48 hours.

·      Attend to online queries as they come through.

·      Attend to general spa bookings, calls and queries.

·      Check outstanding accounts with management, prepare invoices and send to clients.

·      Stationery stock count and ordering of stock.

·      Prepare advertising/marketing suggestions for month-end meeting.

Minimum Requirements

– 3-year qualification with a reputable institution

Previous work experience in a Medi Spa

Strong computer skills

Zenoti knowledge will be advantageous

Key skills

Team player

Excellent verbal and written communication skills

High attention to detail and accuracy

Excellent command of English language

Salary

Basic, plus commission on retail sales

If you do not receive a reply within two weeks, please consider your application unsuccessful.