Front Desk Coordinator

2 days ago

Cape Town, Western Cape, South Africa Sorbet Kenilworth Full time

PLEASE READ THE FULL JOB DESCRIPTION AND ENSURE YOU ARE HAPPY WITH JOB ASPECTS SUCH AS PAY AND WORKING HOURS BEFORE APPLYING

An extremely busy busy and fast paced salon in Tyger Valley is looking for a front desk coordinator (FDC) to join this fabulous team. This is a top salon handling very large volumes of guests every day and a cool, clear head under pressure is a non negotiable. To join this team attitude is everything – nothing is as beautiful as a great working environment A happy, positive, solution focused individual will best fit this team.

The salon is open 7 days a week and will require working weekends and public holidays. You will have 8 days off per month incl one full weekend off. There are three shifts and you will work approximately one late and one early (8-5) per week. On other days you will work the standard 9-6pm. The store hours are

9-8pm Mon to Sat

9-5pm Sun

You will receive a free staff treatment each month valued at R500 and the opportunity to earn other incentives.

Day to day this is a very varied role that will have elements of:

Stock management – daily counts and monthly stock take

People management – you are a key decision maker in the salon

Guest relations – you are the face of Sorbet Tyger Valley and will be the person guests deal with the most outside of their treatment

Coordination of training – you will manage all training planning, booking and coordination of case studies etc to get citizen qualified after attending training

Admin – you will manage various ad hoc admin as required by the salon

We believe the person we are looking for will have the following minimum skills and qualifications (and we hope a lot of other hidden talents too)

Matric qualification preferred

Experience dealing with customers and handling difficult conversations

Excellent at building relationships with both customers and staff

Reasonable excel competence (intermediate – must understand how to work with basic formulas such as vlookup and pivot tables)

Excellent time management skills – you will have many competing priorities to juggle

Sober and punctual

Experience with stock management and stock takes beneficial but not required

Experience working in a Beauty salon OR a Day Spa is beneficial but not required

Short listed candidates will be asked to submit a short motivational video of themselves - details will be provided should you be shortlisted. Start date is mid Jan 2026.

Job Types: Full-time, Permanent

Pay: R9 000,00 - R11 000,00 per month

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