Service Desk Agent

A South African information and communications technology (ICT) provider that offers voice, data, and cloud solutions to businesses, is seeking a Level 2 Service Desk Agent to provide advanced remote technical support for their clients' VOIP and Connectivity solutions. This role involves handling incoming customer faults and requests via phone and email,...

Service Desk Agent Italian SpeakingR25k - R30k/monthSandton, JohannesburgOur client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in English and Italian to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a...

Service Desk Agent Mandarin SpeakingR30k/monthSandton, JohannesburgOur client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of...

Junior Service Desk AgentKey ResponsibilitiesRespond promptly to customer contacts via telephone and e-mail.Gather customer and technical information to help describe the nature of the request or incident.Update customer databases with service requests or incident details.Assign service requests to the appropriate technical support groups.Develop and...

Service Desk Analyst (L1)Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our ClientOur client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a...

Service Desk Analyst (L2)Support Escalations and Troubleshooting for a Dynamic Global IT EnvironmentIT Support | Johannesburg, South Africa | Full-Time | Mon - Fri, 08:3018:00 BSTAbout Our ClientOur client is a fast-growing Managed Services Provider delivering expert IT support and infrastructure services to global businesses. Known for their proactive...

Visit for applicationClosing Date: Introduction:Business Unit: Altron Digital BusinessLocation: Gauteng, WoodmeadAppointment Type: PermanentWe are looking for a Technical Remote Support Agent for our client that provides exceptional entertainment and phenomenal content from all over the world, to millions of households in sub-Saharan Africa, delivering an...

Recruiter:Network RecruitmentJob Ref:ITE007292/DEPDate posted:Sunday, November 16, 2025Location:Johannesburg, South AfricaSalary: AnnuallySUMMARY:Are you an experienced IT Service Desk & Operations Manager with strong leadership and ITIL expertise? Join a dynamic team where you'll manage critical IT operations and ensure seamless service delivery across...

Hikvision, a division of Forbtech Group of Companies, is seeking an experiencedSenior CCTV & Access Control Help Desk Agentto support our nationwide client base. This role requires advanced technical troubleshooting, strong customer service, and the ability to diagnose and resolve issues on Hikvision CCTV and Access Control platforms.Because many of our...

Responsibilities:Increase operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectiveResponsible for the timely and effective response of IT Help Desk user queries and problems through...