Special Markets Administrator

1 day ago

Johannesburg, Gauteng, South Africa BYD South Africa Full time R250 000 - R500 000 per year

Key Responsibilities

Programme Support & Development

 Assist the Remarketing Manager in the establishment and rollout of

BYD's used car programme, including process documentation, system

setup, and dealer onboarding.

 Help coordinate internal and external activities related to programme

implementation and dealer engagement.

Residual Value Tracking & Analysis

 Maintain accurate records of vehicle resale values, depreciation trends,

and market benchmarks.

 Support the tracking and reporting of residual value performance

across different models and regions.

 Assist in compiling data to inform pricing strategies and support leasing

and financing decisions.

Leasing & Buy-Back Programme Administration

 Play a key role in the administration of leasing and buy-back

programmes, ensuring vehicles are processed, tracked, and managed

professionally.

 Coordinate with internal teams and external partners to ensure timely

execution of programme milestones.

 Maintain documentation and records related to vehicle returns, condition

assessments, and resale readiness.

Inventory & Operational Coordination

 Track vehicle movements, reconditioning status, and readiness for resale.

 Update and manage inventory databases and digital platforms used for

vehicle listings and dealer access.

 Liaise with logistics providers, dealerships, and internal departments to

ensure smooth operations.

Dealer & Stakeholder Communication

 Assist in communicating with dealers regarding vehicle availability,

pricing, programme updates, and documentation requirements.

 Support dealer onboarding and training efforts related to the used car

programme.

 Respond to routine dealer queries and escalate complex issues to the

Remarketing Manager.

Reporting & Data Management

 Compile regular reports on vehicle turnover, residual value trends, dealer

engagement, and programme performance.

 Ensure data accuracy and integrity across all systems and tools used in

the remarketing process.

Customer Experience Support

 Help monitor customer feedback related to used vehicle purchases and

escalate concerns appropriately.

 Support initiatives aimed at improving the customer journey and

satisfaction in the used car segment.

Qualifications & Experience

 Diploma or degree in Business Administration, Automotive Management,

or related field preferred.

 1–3 years' experience in an administrative or operational role, ideally

within the automotive industry.

 Experience with inventory management, data tracking, or vehicle resale

operations is advantageous.

 Strong organizational skills and attention to detail.

 Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with

CRM or inventory systems is a plus.

 Excellent written and verbal communication skills.

 Ability to work independently and collaboratively in a fast-paced, evolving

environment.

Key Competencies

 Administrative Efficiency

 Residual Value Awareness

 Data Accuracy & Reporting

 Communication & Coordination

 Customer Service Orientation

 Time Management

 Problem Solving

 Adaptability

Why Join BYD South Africa?

BYD is a global leader in New Energy Vehicles, and as we build our presence in

South Africa, we offer a unique opportunity to be part of a pioneering team

shaping the future of mobility. As a Used Cars Administrator, you'll gain hands-

on experience in a fast-growing division, contribute to meaningful projects, and

grow alongside a brand that's redefining the automotive landscape.

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