Account Manager
4 days ago
, a leading South African online retailer, is looking for a
Account Manager - Advertising
to join our Takealot Group Advertising team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the
Lead Sales Specialist
Your responsibilities will include:
●
Driving the adoption and usage of Takealot's self-service advertising platform for Sponsored Advertising; by Marketplace sellers
● For self-service, analyse sales metrics and advertising data to identify trends and areas for improvement.
● Provide sellers with clear, data-driven insights and recommendations.
● Build media plans for top-tier spending sellers and identify opportunities for upselling additional services or advertising solutions.
● Coordinate the collection of assets needed for designers to create and execute campaigns.
● Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring they are communicated to retail marketing managers and delivered effectively and on schedule.
● Supervise billing and payment processes to ensure accuracy and timeliness.
● Monitor campaign performance through tracking reports, share results with clients, and maintain a portfolio documenting campaign execution.
● Consistently meet and surpass advertising sales targets for the platform
● Assist in development of promotional material and content to encourage adoption of the platform by Marketplace Sellers
● Provide support to Marketplace Account Managers to encourage usage of the advertising platform by their Key Accounts and problem solve issues with these accounts
● Implement new seller acquisition strategies
● Collect feedback from sellers about the advertising platform and provide useful insights to further enhance the platform
● Collaborate with the CRM team to build case studies of the successful usage of the tools and develop material for sellers to drive adoption/retention/growth
● Contribute to the development and/or hosting of educational webinars to train users on performance metrics, insights, and how to drive greater results
● Escalate any operational platform issues to the technical teams to resolve
Qualification, Competencies & Experience:
●
Bachelor's Degree or Advanced Diploma
● If the degree/diploma qualification requirement isn't met,
at least 5 years of account management experience/exposure (through projects or responsibilities
) will be required
●
3 years experience in B2B software or advertising sales (account management)
●
Digital Marketing, Advertising and Sales experience (must have)
● E-Commerce experience is advantageous but not required
●
Demonstrated ability to consistently achieve sales targets
● Strong track record of internal and external relationship management
Attributes Required
:
● Smart, hard-working, with demonstrable integrity
● A passion for online, digital marketing and advertising is essential
● Bias towards action and solution-oriented
● A self-starter and fast learner with an active thirst for knowledge
● Willing to take direction and able to work independently, demonstrating initiative
● Highly organised with meticulous attention to detail
● Ability to multi-task and to meet tight deadlines
● Comfortable working under pressure in a fast-paced environment
The Environment:
- employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
- We are short on ego and high on output
- We are doers and not only thinkers, it's all in the execution after all
- We love what we do and what we are creating
We seek to Employ an
Extra Ordinary Min
d who:
- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is
passionate about the potential of e-commerce
and delivering a
world-class customer experience - is
entrepreneurial, thrives under change
and accepts it is a constant and always
looks for solutions
to do something better and faster - is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for
- thinks like an owner
of the business - is
SMART, has INTEGRITY
and is
HARD WORKING
If you meet the above criteria and are an
Extraordinary Mind
, come and join us
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
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