Collections Strategy Manager

21 hours ago

Cape Town, Western Cape, South Africa Network2 Full time R150 000 - R300 000 per year
A leading financial services company is seeking a strategic and analytical Manager: Collections Strategy to join their team. This role will report to the Head of Collections and ECM Strategy and is responsible for developing and overseeing the company's collections strategy, driving portfolio growth, optimising models, and fostering strong stakeholder relationships both internally and externally.

Key Responsibilities:
  • Lead the strategic development of the collections function, identifying opportunities to improve efficiency, effectiveness, and portfolio performance.
  • Design, implement, and monitor collections models and strategies across the lifecycle.
  • Analyse portfolio-level data to identify risk factors, diagnose root causes, and propose actionable solutions, including code optimisation and reporting automation.
  • Build and review monthly collection targets, track performance, and collaborate with BI teams to ensure that dashboards and reporting are accurate and actionable.
  • Recommend and implement champion/challenger strategies to enhance portfolio profitability.
  • Integrate data-driven approaches into operational processes to improve collections and recoveries.
  • Optimise campaign plans and ensure the efficient use of resources and tools.
  • Identify enhancements to operational systems, processes, and policies to support business objectives.
  • Communicate complex technical insights clearly to non-technical stakeholders.

Job Experience and Skills Required:
  • Education: Honours Degree or equivalent in BCom (Maths, Stats, or Finance), Economics (with Econometrics), Actuarial Science, or BSc Engineering
  • Experience: 5+ years' experience in a similar role
  • Skills:
    • Strong analytical and reporting skills (SQL, R, Python, AWS, and advanced Excel)
    • Banking or financial services experience is advantageous
Apply now
 
For more exciting Actuarial and Analytics vacancies, please visit:
Network Recruitment International – Finance Jobs
 
I also specialise in recruiting in the following:
  • Actuarial: Life, Short-Term, Health, Pensions, and Quantitative
  • Data & Analytics: Data Scientists, Data Analysts (Python, R, SQL, Machine Learning)
  • Risk: Credit Risk, Market Risk, Model Risk, and Operational Risk Analysts
  • Pricing: Specialists in Insurance and Financial Products
  • AI & Machine Learning: ML Ops, NLP, Predictive Modelling Data Scientists
  • Quantitative: Experts across Banking, Insurance, and FinTech
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact:
Zahrah Gani
Specialist Recruitment Consultant
Connect with me on LinkedIn

  • Manager: Collections Strategy

    2 weeks ago

    Cape Town, Western Cape, South Africa Network2 Full time R1 200 000 - R2 400 000 per year

    Are you ready to redefine strategy through data and analytics? This is your chance to join a forward-thinking team where your expertise in collections strategy, quantitative modelling, and data-driven decision-making won't just be valued, it will be celebrated. If you've ever wanted to design strategies that directly shape financial performance and optimize...

  • Manager: Collections Strategy

    5 days ago

    Cape Town, Western Cape, South Africa Network2 Full time R2 000 000 - R2 500 000 per year

    Are you ready to redefine strategy through data and analytics? This is your chance to join a forward-thinking team where your expertise in collections strategy, quantitative modelling, and data-driven decision-making won't just be valued, it will be celebrated. If you've ever wanted to design strategies that directly shape financial performance and optimize...

  • Unsecured Portfolio Collections Strategy Manager

    21 hours ago

    Cape Town, Western Cape, South Africa Network2 Full time R600 000 - R1 200 000 per year

    Step into a role where strategy, data, and impact actually meet. If you're the kind of person who gets a thrill from building smarter collections models, optimizing performance, and driving real results across a massive credit portfolio, this one's for you. Our client is a major player in the financial services space, known for its strong national footprint...

  • Manager: Collections

    3 days ago

    Cape Town, Western Cape, South Africa Network2 Full time R1 000 000 - R2 500 000 per year

    Are you a strategic, data-driven professional ready to shape the future of collections? We're seeking a Manager: Collections Strategy to lead analytical innovation, design winning collection models, and drive measurable performance improvement. If you're passionate about leveraging data to deliver real business impact, this opportunity is tailor-made for...

  • Collections Manager

    5 days ago

    Cape Town, Western Cape, South Africa Bullock Tech Talent Partners Full time R250 000 - R500 000 per year

    Role: Collections ManagerLocation: Cape Town City Centre(on-site)Industry: TelecommunicationsWorkplace Type:On-site(flexibility to miss traffic.)Benefits: Annual Bonus, Medical Aid, Provident Fund, Comprehensive Insurance, Free Internet, etc.Purpose:Our client is seeking a strategic and results-drivenCollections Managerto strengthen their collections...

  • Head of Collections

    1 week ago

    Cape Town, Western Cape, South Africa Aventus Group Full time R600 000 - R1 200 000 per year

    Head of Collections in Cape Town — Join Our New FinTech Venture in South AfricaAventus Group is launching a new B2B startup in South Africa and expanding its operational team. We are looking for a Head of Collections Department — a results-driven leader who will oversee full-cycle weekly collections, drive performance, and ensure strong portfolio...

  • Collections Specialist

    5 days ago

    Cape Town, Western Cape, South Africa Chartwell Housing Finance Solutions (Pty) Ltd Full time R90 000 - R120 000 per year

    Company DescriptionChartwell Housing Finance Solutions (Pty) Ltd is a financial services and advisory company focused on making homeownership affordable in Africa. By collaborating with developers, financial institutions, and employers, Chartwell creates solutions that bridge the housing affordability gap. Utilizing bespoke loan origination and...

  • Senior Credit Collections Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Finchoice Full time R250 000 - R450 000 per year

    We are an innovative, consumer-facing fintech specialising in providing fast loans, affordable insurance products and value-added services to our rapidly growing customer base. We are obsessed with customer experience, innovation and building great tech in our pursuit of delivering on our vision to be our customers' favourite digital financial services...

  • Collections Clerk

    2 weeks ago

    Cape Town, Western Cape, South Africa BEST - Built Environment Skills and Training (Pty) Ltd Full time R150 000 - R250 000 per year

    Company DescriptionBuilt Environment Skills and Training (Pty) Ltd, known as BEST Training, is an empowered supplier that serves the built environment industry with accredited, world-class training solutions. We are proud of our core values: Building Relationships, delivering an exceptional Client Experience, and Giving Back to our Communities. Our mission...

  • Collections Analyst

    1 week ago

    Cape Town, Western Cape, South Africa Meltwater Full time R250 000 - R500 000 per year

    What We're Looking For:We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment...