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Collections Clerk

2 weeks ago

Cape Town, Western Cape, South Africa BEST - Built Environment Skills and Training (Pty) Ltd Full time R150 000 - R250 000 per year

Company Description

Built Environment Skills and Training (Pty) Ltd, known as BEST Training, is an empowered supplier that serves the built environment industry with accredited, world-class training solutions. We are proud of our core values: Building Relationships, delivering an exceptional Client Experience, and Giving Back to our Communities. Our mission includes advancing the industry by investing in innovative technologies and continuous improvement, ensuring a seamless training experience. These commitments position us as the preferred training solutions provider in the built environment sector.

Role Description

This is a full-time remote role for a Collections Clerk. The Collections Clerk will be responsible for handling debt collection activities, managing client accounts, and ensuring payment compliance. Daily tasks include contacting clients regarding overdue payments, negotiating payment plans, maintaining accurate records, and collaborating with the finance team to resolve billing issues. The role will also involve providing high-quality customer service and communication to clients to ensure positive relationships.

Qualifications

  • Debt Collection skills
  • Analytical skills
  • Customer Service and Communication skills
  • Finance skills
  • Exceptional organizational skills and attention to detail
  • Ability to work independently and remotely
  • Experience in the built environment industry is a plus
  • Relevant certifications or degrees in Finance, Business Administration, or related fields