Placement Agent

2 weeks ago

Cape Town, Western Cape, South Africa Sweepsouth Full time R60 000 - R80 000 per year

Sweepsouth is a leading home services platform, connecting clients with cleaning professionals (SweepStars) through our pioneering technology platform. We pride ourselves on delivering exceptional service and creating a seamless experience for both our customers and SweepStars. We're expanding into a new vertical called
Discovery :
a human-led, curated placement offering that matches customers with the perfect SweepStar.

We're looking for a charismatic, people-first Discover & Placement Agent to help launch and grow this new vertical. This role is perfect for someone who shines in client-facing environments, knows how to build genuine relationships, and is energised by helping people find the right fit - whether it's a service, a professional, or a solution.

You'll drive the full customer journey - from listening to what the client needs, identifying great talent to match that need, presenting those options with energy and insight, and checking in after placement to make sure everyone's happy. You'll also play a key role in shaping the product as we build and refine it.

Key Responsibilities:

Customer Relationship Management

●      Act as the first point of contact for clients using the placement offering.

●      Understand client needs and match them with suitable candidates.

●      Keep clients engaged and excited throughout the journey - from the first contact to post-placement follow-up.

Candidate Discovery & Matching

●      Identify and source great-fit candidates (House-Keepers, Nannies, Carers) through various internal and external channels.

●      Confidently present profiles to clients and manage the coordination between both parties.

●      Make placements that feel good, are well-matched, and set everyone up for success.

Administrative Coordination

●      Manage scheduling, documentation, and data capture to ensure a smooth, professional experience for all parties.

●      Track placement outcomes and follow up with clients for feedback and relationship growth.

Team & Product Collaboration

●      Share insights with the product and engineering team as we build and refine our placements.

●      Offer feedback from real customer interactions to improve the tool and experience over time.

Who are we looking for:

●      A natural relationship-builder with emotional intelligence, charisma, and excellent communication skills.

●      Someone who's organised, reliable, and proactive, with the ability to manage multiple moving parts.

●      A confident communicator who can present options clearly, guide conversations, and create excitement about the service.

●      A team player who's excited to be part of a new offering, shape it, and help it succeed.

Requirements:

● years experience in customer / client-facing roles, ideally within a recruitment or staffing environment.

● years experience in a sales / target focused role with a track record of meeting targets.

●      Strong interpersonal skills with the ability to connect with people easily and build trust.

●      Excellent written and verbal communication.

●      Highly organised with a strong sense of ownership and follow-through.

●      Tech-comfortable and open to learning new platforms and systems quickly.

How to Apply:
If you're passionate about people, great at building relationships, and excited by the idea of helping match clients with the perfect solution, we want to hear from you Send your CV and a short motivation letter to

with the subject line:
Placement Agent Application
.

Join us at Sweepsouth and be part of a team that is dedicated to providing exceptional service and making a positive impact on the lives of our customers and SweepStars To read more about us visit

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