Study Abroad Adviser

1 week ago

Cape Town, Western Cape, South Africa Sable International Full time R500 000 - R1 200 000 per year

Job Overview:

Are you energetic, ambitious, and looking to develop your career? Our Study Abroad department is looking to add a Study Abroad Adviser to their team in Cape Town. This department provides student placement services to universities in Australia, Canada, USA, UK, New Zealand, Netherlands, Ireland, Cyprus, Sweden and Mauritius. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You're perfect for this position if you:
  • Have a background in international education gained through study, student advisory, or recruitment roles
  • Have completed a diploma or degree, preferably in a related field
  • Have excellent interpersonal and relationship-building skills
  • Are highly organised with strong administrative abilities and attention to detail
  • Communicate clearly and confidently, both in writing and verbally (English fluency required)
  • Are proactive, self-motivated, and comfortable working independently
  • Have strong service delivery and client-facing skills
  • Are computer literate, proficient in typing and have experience using MS Excel, Word and Outlook
  • Have excellent reporting skills, with the ability to track student engagement, application progress, and outcomes accurately.
Extra points if you have:
  • Experience in student advising or international education
  • Experience working with CRM systems and virtual meeting tools

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

Initial consultation and onboarding:

  • Conducting introductory consultations with students and parents to review pre-assessment reports and outline the study abroad journey
  • Explaining programme details, timelines and next steps to students

University strategy and planning:

  • Scheduling and leading University Strategy Sessions to finalise institution choices
  • Discussing entry requirements, tuition costs and application timelines
  • Evaluating applications and supporting with document assessment
  • Collaborating with the Admissions team to ensure accuracy of institution reports

Offer management and enrolment support:

  • Sharing offer letters and guide clients through acceptance processes
  • Supporting with tuition deposits, accommodation booking and enrolment preparation
  • Communicating and following up on deposit deadlines

Visa preparation:

  • Booking visa preparation meetings and sharing country-specific visa checklists
  • Co-ordinating with the Visa & Admissions Adviser for visa submission
  • Supporting post-enrolment care
  • Following up with students on enrolment day to confirm safe arrival and onboarding

Client management:

  • Managing and developing strong client relationships to ensure growth in student numbers and satisfaction
  • Supporting students from application to enrolment, ensuring an exceptional experience aligned with Study Abroad's quality standards and values

Client reporting and compliance:

  • Producing ad hoc reports as required by clients and partner agents
  • Ensuring the client is protected in terms of visa obligations
  • Advising prospective students on their study and visa processes, ensuring compliance with student visa requirements
  • Maintaining accurate and up-to-date client data on CRM systems

Ad hoc duties:

  • Providing regular feedback to the Regional Manager on progress, issues or concerns
  • Acting as a knowledge source for study and visa processes
  • Performing data capturing and administrative duties
  • Staying up to date with product knowledge to effectively market and consult students and prospective learners

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